Salesforce Administrator
Traction on Demand
Vancouver, BC
1d ago

As our Salesforce Administrator, you will be responsible for proactively supporting configuring Salesforce.com, analyzing requirements, creating reports and dashboards, training employees and developing data quality strategies for data governance

Traction on Demand’s hiring philosophy is based on culture, intelligence and then skills. Here’s what we mean by that :

Culture

Culture at Traction on Demand isn’t about drinking beer and playing ping-pong it’s much more. We are looking for people who want to join an active community of engaged individuals who see business as more than just a vehicle to make money.

We care about our people, wider community and planet. Come join us on this journey!

Traction is a group of entrepreneurs committed to creating ecstatic clients, doing enjoyable work and being efficient in everything we do.

We fail fast and love to innovate. Change is our middle name.

Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are do they resonate with you?

Embrace Knowledge Do the right thing Seek adventures and smiles Healthy hearts and heads Pursue opportunity Build community Intelligence

People often ask what it takes to succeed at Traction on Demand you’ve got to be smart, without having an ego. What does that mean?

Imagine working with a group of your smartest friends who all love to learn. Everyone is always pushing each other to grow and innovate at a pace that can only be called furious.

We are never idle or stagnant. We seek and share knowledge. We are comfortable with the unknown. We just git r done.

Skills

Tractionites come from a variety of backgrounds, and we are eager to find people that are from non-traditional backgrounds.

Typically, we find that people are successful in this role when they have :

  • Post-Secondary education in Computer Science, Business Administration or equivalent training / experience
  • 2+ years of supporting experience of enterprise systems including CRM, SFA, or ERP
  • Proven technical acumen to translate business requirements into functional design
  • Excellent listening skills to fully understand requirements and pain points
  • Strong analytical skills and the ability to meet tight deadlines
  • Ability to think critically and analytically while working in a fast-paced environment
  • Proven advanced Microsoft Excel skills (formulas, data cleansing and data manipulation)
  • Exposure to Salesforce.com configuration and custom development
  • Understanding of XML, SQL, and enterprise application integration is a benefit
  • Work experience with a professional consulting organization
  • com Certifications (Admin, Consultant, and / or Developer)
  • What You Will Be Doing

  • Support new and existing Salesforce user base with questions and issues across all clouds
  • Maintain, prioritize and report on user request backlog
  • Work with internal customers to gather requirements and implement configuration changes including definition of workflow and approval processes and custom object implementation
  • Develop and maintain training materials and training curriculum for all users
  • Document system configuration and administrative processes
  • Keep abreast of Salesforce releases, features and best practices. Make recommendations to management regarding implementation and change management
  • Provide information around best practices in the CRM business process
  • Map out client business processes current state and help to generate future state
  • Perform quality assurance testing as needed
  • Support data migration activities
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