Position Purpose :
Vault Associates are responsible for supporting and troubleshooting existing equipment in the store (e.g. registers, scan equipment, printers etc).
Clean and maintain equipment, and build professional and courteous relationships with Sales Audit, banks, and armoured car service.
They also handle all returned cheque inquiries and cheque collection issues, complete opening and closing vault count, and prepare all tills and change drawers.
Position Responsibilities :
We're looking for the type of associates who can tap into their inner orange by :
Providing friendly and courteous customer service to all associates
Responding promptly to Cashier and Head Cashier requests
Counting vault and key media from previous days sales
Balancing petty cash and count cashier floats
Maintaining cashier log
Making daily cash and cheque deposits
Logging cashier overages and shortages
Informing management of missing media, sorts and overages
Troubleshooting and supporting existing computer equipment in the store
Experience / Knowledge Required :
The kind of orange we’re looking for will possess :
Minimum time in position and performance management code requirements of V2 (or P3 in previous system)
Ability to work a flexible schedule including evenings and weekends
Minimum 2 years cash experience
Excellent communication skills with ability to work effectively with people at all levels
Strong analytical and problem solving skills
Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion
Strong work ethic, sense of responsibility, attention to detail and confidentiality
Must be detail oriented and have good follow-up skills.