Corporate Security Control Room Operator: Markham
Paragon Security
Greater Toronto Area
5d ago

Corporate Security Control Centre Operator

Key Objectives

We are seeking a Corporate Security Control Centre Operator reporting to the Paragon Site Supervisor who will work closely with our client.

The post is located in the City of Markham in the Warden Avenue / Highway 407 area.

Pay rate is $17.25 to $17.75 / hourly, benefits after probationary period.

  • Responsibilities Include but are not limited to;
  • Monitor, acknowledge and initiate response to national access control and CCTV alarms and liaison with Duty Managers to provide emergency support for Client’s 25 office locations
  • Read, respond and manage correspondence with internal and external stakeholders.
  • Manage the provisioning of badges in Client’s Access Administration system.
  • Coordinate badge activations and terminations in line with notifications from Human Resources.
  • Provide direction to personnel and contractors as needed.
  • Complete online Occurrence and Incident reports.
  • Respond to all calls to the Staff Emergency Line.
  • Monitor social media and news outlets to initiate front line notifications for any in-country disasters, threats, and / or terrorist activities
  • Professionally represent the Security Team and Client while regularly interacting with contractors, visitors, customers and senior management
  • General Attributes;
  • Possesses a high level of integrity and credibility.
  • Proven leadership ability supports and motivates others to achieve and succeed
  • Demonstrated initiative and success through past assignments and duties.
  • Strong team player, ability to deliver superior customer service for the client and business units.
  • Skills / Qualifications :

  • Minimum of one year of experience in physical security and / or graduate of a Law & Security / Police Foundations program or other related discipline
  • Active in Social Media, familiar with using Facebook, Twitter, Instagram, etc.
  • Valid First Aid and CPR certificate
  • Valid Security Guard License
  • Solid understanding of access and security related principles and technology
  • Demonstrated ability to multi-task and perform in potentially stressful situations
  • Excellent written and verbal communication skills and experience with computers, including proficiency with Microsoft Office Suite programs (i.e. Word, Excel)
  • Knowledge of CCTV Systems, Access Control Systems, & Alarm Monitoring
  • Additional Assets;
  • Bi-Lingual (French & English).
  • Knowledge of any or all of the following systems :
  • C*Cure 9000
  • Perspective by Resolver
  • System Links
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