Regional Sales Manager
Rogers Communications
London, ON, CA, N6A 5B1
1d ago

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind.

To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream.

A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

As the Regional Sales Manager for Field Sales, you will be accountable for the daily performance of your immediate team and responsible to contribute to the overall success of the department.

With a focus on delivering high levels of revenue, customer satisfaction, and operational performance, you will oversee a blend of frontline Door-to-Door Team Managers and reps to deliver sales programs and drive new sales strategies.

Responsibilities :

  • Effective coaching support for a team of Field Sales Team Managers and frontline representatives.
  • Develop and implement sales plans by leveraging directed lead strategies to ensure all sales and revenue targets for the connected home;
  • including Ignite TV, Rogers Hi Speed Internet and Rogers Smart Home Monitoring are met or exceeded.

  • Ensure that key business indicators are met and exceeded through the development of strategies focusing on sales acquisition through territory coverage, ARPU in, COA, customer churn and employee satisfaction and service levels.
  • Develop a sales culture focused on delivering world class sales performance through disciplined territory coverage and cold acquisition.
  • Liaise with Regional partners to support sales results in the Field Sales channel by means of effectively deploying defined sales programs and identifying best practices and process improvements.
  • Ensure Team Managers and Representatives are clear on daily, weekly, and monthly objectives, with a full vision of year-end department goals.
  • Oversee that all Team Managers and Representatives are trained in accordance to the appropriate learning plans including classroom, coaching, simulations, eLearning modules, and others as directed.
  • Ascertains that all Sales Team Managers and Representatives are fully knowledgeable on Rogers product offerings, branding messages, and current offers / promotions.
  • Validates all reporting of sales and other metrics, as directed, on an ongoing basis.

  • Manage and participate in different in-field sales activities (i.e. door to door activity and sales events).
  • Develop, implement and monitor the coaching and career-pathing of employees, ensuring employee development and high retention rates.
  • Motivate and develop a high performance team that will exceed customer and stakeholder expectations through adherence to a grassroots sales culture
  • Develop strategies and tactics that support open, timely and consistent communications throughout the team
  • Qualifications :

  • 3+ years’ experience leading sales teams, preferably in a Door-to-Door sales environment
  • Demonstrated leadership skills and sales background
  • Extensive direct sales coaching and performance management experience in a sales leadership role
  • Experience in developing and executing sales strategies
  • Proven track record of achieving and surpassing sales quotas via managing by metrics, coaching, and performance management
  • Excellent communication and presentation skills
  • Demonstrated proficiency in the competencies required for a senior leadership role (i.e. achievement orientation, team leadership, adaptability, business acumen)
  • Conflict resolution and ability to collaborate with other departments to achieve common objectives
  • Ability to translate the impact of operational decisions on financial results and customer / employee satisfaction
  • Post-secondary degree / diploma an asset or equivalent certification in a business related field
  • Schedule : Full time Shift : No Selection Length of Contract : Not Applicable (Regular Position) Work Location : 800 York St P.

    O.Box 5800 (033), London, ON Travel Requirements : Up to 10% Posting Category / Function : Sales & Door-to-door Requisition ID : 177830 Together, we'll make more possible, and these six shared values guide and define our work :

  • Our people are at the heart of our success
  • Our customers come first. They inspire everything we do
  • We do what’s right, each and every day
  • We believe in the power of new ideas
  • We work as one team, with one vision
  • We give back to our communities and protect our environment
  • What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered.

    We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

    At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

    Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

    You matter to us! For any questions, please visit the Rogers FAQ.

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