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TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance.
With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing.
Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow.
TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously.
More than just a job, we offer rewarding careers.
Job Type Regular Job Status Full Time Hours Mon - Fri 8am to 6pm Business line TD Insurance Job Category - Primary Insurance Job Category(s) Insurance Job Description The Complex Claims Advisor is responsible for the investigation, evaluation and timely resolution of complex claims which may involve litigation and environmental issues within their area of expertise and authority.
Uses expert knowledge to handle complex, high risk claims that typically take in excess of 1 year to resolve. Maybe required to meet clients / witness etc.
to obtain statement and / or negotiate claims, as well as attend legal proceedings on behalf of TDI. This role contributes to the legendary customer experience by collaborating with internal and external partners while valuing speed and accuracy.
The Complex Claims Advisor applies their technical knowledge to ensure all claims are appropriately reserved and resolved while mitigating risks and escalations.
Job Requirements Key Accountabilities
Develop and Manage the Team / Teamwork
Internal Practices and Processes
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.
We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.