Business Analyst
Procom
Waterloo, Ontario, Canada
6d ago

Business Analyst Procom KW is seeking a Business Analyst for a remote contract role with one of our clients in the financial insurance services sector

Business Analyst Job Details

The Business Analyst will work in a customer-centric environment playing a key role in delivering excellent service and support for internal clients.

They will be part of a group that provides program and project management services, business analysis, and support services.

Business Analyst Responsibilities

  • Fulfill lead business analyst role on assigned projects, directing the work tasks of business analysts as required.
  • Facilitate effective workshops with the project sponsor and appropriate stakeholders to identify and document business needs.
  • Collaborate with IT to translate the business needs into IT business requirements, ensuring that proposed solutions will meet sponsor / stakeholder expectations.
  • Work with Project Manager and Project Sponsor to establish and control project scope.
  • Actively participate in the preparation of project business cases in support of business and system improvement initiatives (including feasibility and cost / benefit analysis).
  • Define and document business change management requirements and solutions (i.e., stakeholder impact assessment and current / future state gap analysis)
  • Collaborate with Training & Knowledge Management in the development of internal training and awareness collateral.
  • Execute Business Acceptance Testing (BAT) including development of test strategies and plans, execution of test cases, documentation of results and filing of defects.
  • Accountable for Project implementation testing and sign-off recommendation.
  • Develop and / or provide input into internal and external communications and user documentation.
  • Mentor, coach and support the development of Business Analysts on assigned projects.
  • Support a work environment that promotes customer service, quality, continuous improvement, knowledge sharing, and teamwork.
  • Business Analyst Must Have Skills

  • Excellent communication skills with the ability to be concise and adept at communicating with different audiences.
  • Strong attention to detail and an eagerness to learn.
  • Self-motivated and independent.
  • Business Analyst Nice To Have Skills

  • Experience in the insurance or financial services sector.
  • Business Analyst Start Date

    June 21.

    Business Analyst Assignment Length

    5-month initial contract, likely extension beyond

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