Inside Sales Representative
Morneau Shepell
1d ago


LifeWorks supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform, LifeWorks by Morneau Shepell.

We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.

As a Global Employee Engagement Platform serving tens of thousands of companies and millions of employees worldwide, LifeWorks by Morneau Shepell uses innovative technology and mobile-first user experience to deliver a Total Wellbeing Solution that people and companies - such as Aviva, Burberry, Walgreens, Expedia, Intel and Nestlé Canada - love to use.

Morneau Shepell employees have access to the same high-quality well-being support and resources provided to our customers.

We pride ourselves on providing a work environment that inspires innovation, connection and collaboration while also supporting your growth and development both personally and professionally.

We value difference-makers, and individuals and teams who bring high energy, passion, and a relentless commitment to excellence to their roles.


As an Inside Sales Representative, you will be part of the LifeWorks Business Development team. The Inside Sales Representative will provide administrative sales support, prospecting activities / closing sales opportunities, and support the business development team with more complex sales (ex.

with proposals, marketing activities, and client meetings).


  • Achieve financial & non-financial targets through targeted prospecting via phone and internet
  • Work collaboratively with other members of the Business Development team to identify growth opportunities and surpass collective targets
  • Initiating and maintaining contact with organizational prospects and / or third party advisors, delivering proposals and presentations
  • Providing research, editing and project management support to large proposals produced by the Regional Development team
  • Make outbound calls to warm leads (ex., from client marketing events) and dormant accounts to cultivate relationships that ensure long-term customer retention and future sales opportunities
  • Conduct research to understand market opportunities, understand client needs and consultatively engage clients with the most applicable solutions
  • Utilize the CRM to report regional sales activities, update client data, manage sales reporting and maintain an accurate forecast of regional sales opportunities
  • Providing administrative support to business generating activities across the region
  • Participating fully in National Sales Campaigns and regional conferences
  • Coordinating of sales events
  • Demonstrate superior time management skills to maximize revenue-generating activities, fulfill administrative requirements of the role and support team members;
  • Demonstrate strong verbal and written communication skills to influence and positively impact discussions with clients
  • Succeeding as an Inside Sales Representative will require the following core qualifications and skills :

  • Post-Secondary degree in Business, or in a Sales and Marketing program
  • 1-3 years of B2B inside sales or sales operation experience in a consultative selling environment
  • Understanding of and experience with CRM solutions
  • Excellent research skills with an ability to ask the right questions to quickly identify potential customer requirements
  • Ability to establish and build relationships quickly with internal and external partners
  • Continuously look for ways to improve the way we do business by seeking out alternate solutions and proposing new ideas
  • Solid understanding of sales cycle, with skills in prospecting, cold calling, objection handling, probing and closing skills
  • Strong negotiation and problem solving skills (the ability to think creatively)
  • Job Grade : MS3

    Fulfilling work that matters

    Morneau Shepell is in the business of helping organizations help their people and in the process, we strive to elevate ours.

    We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve.

    We appreciate the interest of every applicant; however, we contact only those selected for an interview.

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