UI/UX Designer
Trulioo
Vancouver, British Columbia, Canada
2d ago

About Us

Join an established, scaling and award-winning team at Trulioo (Truly-you)! Recognized as a CNBC Disruptor 50 Company , named by BC Tech Association as Emerging Company of the Year and KNOW Identity’s Industry Leader of the Year!

We are a Silicon Valley-funded tech company solving the problems of trust and safety online. To realize that goal we’ve built the world’s leading identity verification platform, enabling instant verification of 5 billion people and 250 million businesses in more than 100 countries through a single API.

Hundreds of businesses worldwide depend on Trulioo to help streamline and scale their customer onboarding, fraud prevention, and compliance operations across the world.

With offices in Vancouver, San Francisco, and Dublin, we’ve fostered a world-class team committed to building trust online.

Our competitive advantage is, and always will be, our people.

Position Summary

To help continue fuel our growth, we are looking for a customer-focused UI / UX Designer at the forefront of innovation to expand our Product team .

Reporting to the VP of Product, you will play a pivotal role in defining the behaviour of the Trulioo suite of products through the creation of new user experiences for these products.

Primary Duties and Responsibilities :

  • Focus on creating the best user experience for the Trulioo suite of products
  • Ensure Trulioo products have a well defined, customer focused, forward thinking and efficient user experience
  • Contribute to the definition of product capabilities from both a customer and user experience perspective
  • Engage the Product team and customers to understand business processes, information flows, functional requirements, and backlog priority
  • Collaborate with a multi disciplinary team to brainstorm, design, prototype, and test solutions to customer problems
  • Conduct user research including end-user testing of UI prototypes
  • Assist the Technology team on technology constraints and opportunities ensuring the full implementation of the UX vision
  • Design and deliver new user experiences
  • Education and Experience :

  • BSc degree in computer science, engineering, mathematics, or a comparable combination of education, training, and experience
  • Experience with UX design for complex workflows and / or for technical end users
  • 3+ years of UI / UX experience
  • A portfolio of design projects to share
  • Fluency in current software development tooling and production environments including Sketch, Adobe XD, Abstract, InVision, and JIRA
  • Strong analytical skills, problem-solving ability, and attention to detail
  • Experience working in an agile development team
  • Self-starter looking to contribute significantly to the team
  • Able to work independently with minimum supervision
  • Proficiency in the English language with excellent communication skills, both written and verbal are a must
  • Proficiency in HTML, CSS, and Javascript and / or industry standard prototyping tools is a plus
  • Working at Trulioo

    A great place to work! Trulioo offers a fast-paced, dynamic, inclusive work environment where all employees have an impact.

    You will be challenged to achieve, grow and develop.

    At Trulioo, we offer you the opportunity to make a difference and create a better world by revolutionizing how technology, trust, and identity intersect online.

    We are on a mission to make sure no one is left behind and everyone has the opportunity to participate fully in the modern digital economy.

    And, of course, there are a few perks you’ll love! We offer free snacks, unlimited coffee and catered lunches twice a week! We host various sports & wellness activities and encourage friendly, but more so competitive games of ping-pong and foosball.

    Other things to sweeten the deal include social events, monthly birthday celebrations, lunch and learns, building gym facility, free bike lockers, and our downtown Vancouver office, conveniently located just walking distance to transit, spectacular waterfront views and some of the city’s best restaurants to satisfy your cravings.

    Trulioo offers competitive compensation and extended benefits package including dental, vacation and learning opportunities and programs.

    We value our employees and have created a flexible and friendly work environment where everyone can succeed and grow with the company! We are team-driven, collaborative, and accountable to one another.

    Trulioo is a growing company and while we thank everyone in advance for considering us, only those who are being considered will be contacted.

    For this position, you need to be legally authorized to work in Canada. We collect your full name, email address, phone number, and home address for the purpose of reviewing your application and establishing a possible employment relationship with you.

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