Stericycle is always seeking team members who demonstrate passion for serving our customers and a firm commitment to protecting people and reducing risk.
With us, you'll face new opportunities and challenges each day that require you to be flexible, innovative, and adaptable in your mission to serve customers.
Our company culture is built on a foundation of respect, diversity, synergy, commitment, and partnership. We're committed to an environment of learning, where people can grow and develop, innovative ideas take root, and new approaches are valued.
Join our team of talented and purpose driven individuals.
Position Summary :
The Bilingual Customer Experience Agent position is responsible for assisting in the delivery of superior customer service by processing inbound / outbound calls effectively and efficiently, as well as ensuring compliance with all company policies and procedures.
Key Responsibilities / Accountabilities :
Required Knowledge, Skills & Abilities Required :
Education and Experience Required :
Demonstrates the ability to gain a basic understanding of the Infinity system and the associated call center systems.
We thank everyone for their interest in this opportunity, however only those who qualify for an interview will be contacted.
All candidates being considered will be required to undergo a Criminal Records Check as part of the hiring process.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, ethnic origin, citizenship, religion, sexual orientation, gender identity, gender expression, disability, record of offences, or any other federally or provincially protected class.