IT Technical Advisor, Backup
Intact Financial Corporation
Toronto, Ontario, CAN
3d ago

About the role

The senior technical backup advisor is responsible for supporting the various infrastructure teams as well as safeguarding the backup data.

He / she must be a major player in innovation and be involved in complex strategic mandates involving several technologies.

The candidate should be creative, autonomous, demonstrate natural leadership skills and have excellent communication skills.

Main responsibilities :

  • Monitor the Backup environment
  • Analyze problems, manage incidents and respond to requests according to SLAs
  • Set up, configure and maintain the various backup systems
  • Be proactive in reviewing, developing and implementing processes and procedures
  • Act as a point of contact and guide users their the backup systems
  • Collaborate with other team members on projects
  • Help develop automation to improve operations
  • Carry out team change requests (RFCs) ensuring it does not impact and
  • aligns with daily tasks
  • Actively participate in disaster recovery exercises and recommend any required improvements to maximize the effectiveness of the exercise
  • On call outside working hours (on rotation)
  • Ability to works in an autonomous and fast-paced environment
  • Communicates effectively in person and in writing.
  • Recognizes and adapts to frequent changes in priority and direction to keep pace with changing business needs.
  • Qualifications

  • Information technology training or equivalent experience
  • Experience with the administration of a backup infrastructure (TSM and Rubrik in priority)
  • Experience with Linux and Windows environments
  • Experience with virtualization, storage, monitoring, security or automation is an asset
  • Experience working in large and complex IT environments
  • Comfortable in a very dynamic team structure with fluid governance
  • Enthusiastic towards new technologies
  • Excellent troubleshooting skills
  • Ability to solve problems and think outside the box
  • Excellent communication skills
  • French / English spoken and written
  • Here are a few reasons why others have joined our team :

  • An award-winning, inspiring workplace that supports its people and recognizes great work
  • Stimulating, challenging projects and development opportunities to help you grow your skills and career
  • A comprehensive financial rewards program that recognizes your success
  • An extensive, flexible benefits package
  • An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
  • A $350 annual wellness account that promotes an active lifestyle
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form