Lab Patient Technician
Life Labs
Sault Ste Marie, Ontario, Canada
5d ago

In this role you will :

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect / disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical / legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.
  • The right person for this role will be focused on great customer / patient service, and be able to relate to patients and clients even in stressful situations.

    Some key qualities include : empathy, flexibility, adaptability to change, and problem solving skills. Other requirements include

  • Graduate of an approved Laboratory Assistant program or equivalent.
  • Phlebotomy experience.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.
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