Program Specialist, Assessment Programs
Ottawa, Ontario
1d ago

Health Standards Organization (HSO) is searching for a bilingual Program Resources Specialist, Assessment Programs to support project and stakeholder management and be responsible for the development of the Assessment Manuals for our programs.

If you’re the right candidate, you are familiar with, and share our passion for achieving quality health services for all.

In Canada and around the world, we are building a bold and bright future for our enterprise and our clients. If you are looking for a challenge and seeking to be part of something larger than yourself, this position could be for you.

We are looking for someone who is a self-starter and is motivated by challenges; having a full plate doesn’t intimidate, but rather motivates you.

You have a knack for prioritizing and juggling multiple projects. You are flexible and can adjust your course as needed.

You’re a master collaborator and team player, you love to learn from and collaborate with others. You have an eye for detail, you take pride in your natural propensity to ensure accuracy, consistency, and quality in your work.

You look at things with an eye for continuous improvement; you anticipate current and future risks and look for solutions to mitigate them.

You thrive on beating deadlines and surpassing expectations.

Let’s break it down. Your responsibilities include :

  • Looking inward : You would engage with our internal business units to ensure proactive management of program deliverables with our clients.
  • Your project management skills will be key in ensuring the successful design and implementation of our programs : forecast necessary resources, plan the project and lead it.

  • Supporting our Program Manager, Assessment Programs, in engaging potential program partners, including licensing agreement development, program packaging and contract reconciliation.
  • Creating : You will play a critical role in the development and management of policies and procedures, as well as providing input to the project’s framework design, plans, risk assessments.
  • Crafting : You will be developing a variety of communications, including briefing notes, presentations and reports for your peers, senior management and external audiences.
  • You understand the art of making meetings participative and effective. You can set all the right coordinates for a meeting to take place and produce results.
  • Building rapport, both internally and externally : Engaging with others and coming to concensus comes naturally to you.
  • Internal collaboration. You won’t be in this alone. The HSO team is our and your greatest asset. Lean on our team’s goldmine of talent and expertise to strengthen you in your role.
  • Being a flexible team player. At times, you’ll take off your Specialist hat and switch gears to support the team wherever it is needed most.
  • You have a unique history. Does it include the education and experience listed below?

  • A Bachelor’s degree in Education, Administration, Healthcare, or related field.
  • Minimum of 3+ years of progressive and varied experience within project management and stakeholder management.
  • A proven ability to work under pressure while juggling multiple priorities and deadlines. You love to take on new and exciting projects.
  • Detail-oriented. You’ve heard this before, but we can’t stress it enough : the devil is in the details. You notice big and little mistakes.
  • Accountability and Ownership. We want to hear examples of times when you have stepped up, taken ownership and ran with it.
  • Tried and tested analytical and critical-thinking skills.
  • Outstanding interpersonal skills. This is key. You’ll be interacting daily with our clients as well as teams across the organization.
  • You can negotiate difficult circumstances with professionalism and tact.

  • Bilingual in French and English. Additional languages (Portuguese, Dutch or Arabic) a bonus.
  • Computer and software skills.
  • Comfortable to work in an agile environment and ability to problem solve.
  • Diplomacy and cultural sensitivity experience working with multicultural / international teams.
  • You’ll stand out if you...

  • A Masters Degree in Health System Administration or related field.
  • Experience in project proposal development.
  • Experience working with an enterprise resource planning application.
  • Have earned your PMP designation.
  • Deeply understand the healthcare ecosystem.
  • Are enthusiastic and passionate! (We have an ambitious mission and it will be our collective energy that will get us there.
  • We’re looking for someone who cares about what they do!)

  • Have experience with assessment programs and / or standards.
  • Have what we’re looking for? Submit your application!

    We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage applications from all qualified genders, including visible minorities, Aboriginal persons, and persons with disabilities.

    We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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