Senior Manager, HR Application Management - Toronto, ON
Toronto, ON, CA
1d ago
source :

Requisition ID : 66147

Join the Global Community of Scotiabankers to help customers become better off.

This role is responsible for ensuring that the HR Technologies in their Application portfolio support business objectives effectively and efficiently.

This is achieved by partnering with related HR business areas (CEO, Relationship Managers and Service leads), control functions (Legal, Privacy, Finance) and IT&S groups to identify enhancement opportunities, prioritize requirements, develop roadmaps, re-

configure and / or partner with IT&S groups to develop new capabilities. This role is also responsible for ensuring existing functionality performs and so is an escalation point for related support issues.


  • Leads and drives a customer focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and maintains an expert level knowledge of the system and business processes it supports in order to provide product consultant input to matters related to their systems
  • Maintains an expert level knowledge of their Application Portfolio and business processes it supports in order to provide product consultant input to related matters
  • Works with Business stakeholders to create and maintain a product roadmap that identifies the scope and timing of planned product enhancements
  • Facilitates resolution of technical issues escalated from Employee Services teams by engaging in troubleshooting activities and / or collaborating with IT&S
  • Performs a Product Manager and / or Project Manager role for Application enhancement initiatives related to their Application Portfolio
  • Collaborate with the COE groups relevant to their designated system to ensure that the system aligns with COE strategy and programs
  • Works with peers to ensure cross platform processes integrate well, that access controls and data privacy is consistent across the HR Application suite and that regulatory requirements are accommodated
  • Partners with counterparts in IT&S to drive the continued enhancement and maintenance of HR technologies
  • Oversees the performance of respective systems through analysis of systems performance metrics and user feedback mechanisms to ensure optimal system performance
  • Partners with external vendors and IT&S to improve systems functionality and, when required, support the resolution of technical issues.
  • Leverages insights on leading trends and practices on HR technology systems to identify improvement or enhancement opportunities
  • Upskills Digitization and Automation team members through coaching and knowledge transfer activities
  • Requirements

  • Post-secondary Degree or Masters in Computer Science or Business or related field
  • 5+ years experience in HR system management or related field
  • Understanding and knowledge of Bank policies and procedures
  • Strong knowledge of Organizational structure and complexity
  • Strong knowledge of HR systems
  • Attentive to details and deadlines; ability to manage multiple priorities
  • Proven teamwork capabilities; strong relationship management and interpersonal skills
  • Excellent oral and written communication skills
  • Location(s) : Canada : Ontario : Toronto

    As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries.

    We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

    If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

    If you require technical assistance please click here . Candidates must apply directly online to be considered for this role.

    We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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