Executive Housekeeper
Sandman Hotel Group
Toronto, ON, CAN
2d ago

JOB REQUIREMENTS :

  • Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
  • Superior time management and organizational skills
  • Strong interpersonal skills with an emphasis on leadership ability
  • Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
  • Knowledge of computers including MS Word, Excel and Internet
  • Knowledge of health and safety standards
  • Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels
  • Knowledge of laundry operations
  • DUTIES :

  • Responsible for the day-to-day operation of the Housekeeping Department
  • Assist in recruiting and retaining a strong service oriented team
  • Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
  • Conduct guest room and public area inspections
  • Monitor and manage labour efficiencies and all other departmental costs
  • Ordering of departmental supplies and conduct monthly linen inventories
  • Scheduling for Room Attendants, Public Area cleaners and Laundry staff
  • Maintain proper lost and found procedures.
  • Assist in training of new team members
  • Ensure Sandman Hotels, Inns & Suites policies and procedures are followed
  • APPLICABLE SKILLS :

  • Excellent customer relations.
  • Must have time-management skills.
  • Adaptable to change and be able to handle multiple priorities under pressure.
  • Eager and focused to exceed guest expectations.
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