Technical Writer - Product Support
Farmers Edge Inc.
Lethbridge, AB, CANADA
12d ago
  • 03-Jul-2018 to 06-Aug-2018 (CST)
  • Lethbridge, AB, CAN
  • Salaried
  • is a global leader in decision agriculture servicing over 22 million acres worldwide with precision digital solutions. Integrating field-

    centric data, easy-to-use software, state-of-the-art processing technology, predictive modelling, and advanced agronomic analytics, Farmers Edge provides growers with scalable solutions to produce more with less.

    Using innovative digital agronomic tools, Farmers Edge solutions focus on the sustainable production of high-yielding, high-

    quality crops and are designed to optimize inputs, minimize environmental impact, and protect economic viability of the farm.

    From seed selection to yield data analytics, Farmers Edge transforms big data into timely and accurate insights to support informed decision making.

    Technical Writer Product Support

    The Technical Writer will be supporting our Product Development team. This team works on exciting initiatives in designing, building, and launching advanced quality products in Precision Agriculture and Data Management Solutions.

    The Technical Writer will be developing materials that support our internal end-users.

    Duties may include the following :

  • Create and maintain end-user manual documentation for our in-house developed products and services using an online document management tool.
  • Deliverables including; online help, technical descriptions, and release notes.

  • Continuously improve these products over the course of their development and the product life cycle.
  • Align documentation updates with new software releases following the software development cycle.
  • Understand company products and apply consistent style across documents.
  • Review technical information for the marketing team and the training materials.
  • Other duties as assigned.
  • Education and Experience :

  • Post-secondary education in Technical Communication, Instructional Design or in Computer Science or equivalent experience.
  • Experience developing user manual documentation or learning materials.
  • Experience with web-based documentation systems.
  • Understands the value of support documentation.
  • Ability to self manage and work independently in a fast-paced, constantly changing environment.
  • Attention to detail and advanced organizational skills.
  • Strong analytical skills and ability to grasp new concepts.
  • Strong client management skills to develop, nurture, and maintain strong relationships with developers, engineers, scientists, management, end users, etc.
  • Agricultural knowledge considered an asset.
  • Compensation :

    Farmers Edge offers a very competitive compensation package that includes comprehensive benefits and retirement plan.

    Farmers Edge

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