About BrainStation :
BrainStation is empowering working professionals, freelancers, and entrepreneurs with the skills needed to succeed digitally.
By 2025, BrainStation will have innovation hubs in major cities worldwide and will have educated young minds, powerful politicians, fortune 500 CEOs and the newest wave of disruptive start-
up founders through in-person and online training engagements. With locations in New York, Toronto, San Jose and Vancouver, we’re well on our way.
As of the end of 2017, BrainStation has trained over 50,000 professionals with a team of over 250 industry expert instructors.
We hire the best and brightest to make our vision a reality.
About the Role :
We define the BrainStation experience from the very beginning. Potential Creators from far and wide will be in contact with us on a daily basis, excited to start their journey in business, design and development.
We’re here to support them by learning about their experiences and helping them to achieve their goals. If you want to change people’s lives, it’s time to get pumped up!
Who you are :
Confident in a front of house, customer facing, service oriented role
Excited and able to thrive in a dynamic, collaborative team environment.
Someone who challenges yourself to problem solve with creative solutions
Able to adapt in a fast paced environment, and proficient at self directed work
Able to complete tasks and assignments within specific deadlines
Extremely detailed oriented and highly organized
Committed to making the student experience, customer experience, and event experience at BrainStation a 5 star experience.
A team player through and through! You have a yes’ attitude, and are willing to follow through and accomplish any required task with enthusiasm and positive energy
What you'll do :
Customer service and front desk support
Execute opening and closing duties for facility
High level of BrainStation product knowledge
Contribute to maintaining an exceptional student experience, including communication with students through Slack
Facility Maintenance and Upkeep - building walkthroughs, checklist reporting
Execute event setup and teardown, and other operational requirements as needed with limited supervision
Overseeing event execution during community events and workshops
Oversee catering orders for classes, workshops, space rentals and special events
Set up / Clean up of all food and beverage + hospitality
Basic understanding of audio / visual technical management during workshops and special events
Technical Requirements :
A flare for customer service and a dedication to excellence!
Previous experience in event execution
Experience in hospitality or the food and beverage industry (considered an asset)
An thorough understanding of our product offering and can speak to each of our course offerings with knowledge and understanding
Experience working in a public facility
Required Availability :
Available Monday to Sunday (a total of 15-40 hours we week)
Available to be scheduled between 8 : 00am and 10 : 00pm
Open to on call hours / shifts
BONUS POINTS : We of course love to work with alumni and our students, have you considered taking a BrainStation course?
Never stop learning - all BrainStation full-time members have access to all part-time learning opportunities!
BrainStation’s campuses are brick and beam heritage buildings, located in the heart of technology and startup communities
Snacks stocked in the cupboards
Weekly catered lunches
To Apply for this position :
If you are seeking a position in a company which fosters and supports education, personal development, growth, change, responsibility and overall success please submit your resume and cover letter directly to this posting.
NOTE : Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.
BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment.
If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.