Manager, Food Services
York University
Toronto, ON, Canada
3d ago

Purpose : Reporting to the Director, YU-card, Food Services and Parking Services, the Manager, Food Services is responsible for the management and administration of the University’s Food Services program, including sustainability and wellness initiatives, contractor performance management, facility management, health and safety, and customer service, to deliver high quality forward-

thinking services that meet the University community’s diverse dining needs and provide healthy and sustainable dining choices.

Purpose :

Education : University degree and / or equivalent College diploma in Business, Hospitality Management or an equivalent discipline, with relevant training and experience.

Certification in nutrition, food safety, or other relevant disciplines is an asset.

Education :

Experience : Requires at least 5 years related experience managing high volume food service operations and / or contracted food service providers in an institutional environment.

  • Experience managing contracted food service providers in a large, complex institutional environment is preferred. Must have a minimum of 2 years of managerial and / or supervisory experience;
  • experience working in a unionized environment preferred.

    Experience :

    Skills : Leadership and teamwork skills.Excellent time management skills; able to meet short / long term deadlines, set priorities and work under pressure of high-

    volume work.Excellent analytical skills; must be accurate when working with figures and providing information.Problem solving, analytical, facilitative and mediation.

    Ability to develop relationships with internal and external community groups, ability to use tact and diplomacy.Provides a consistently high level of professionalism and professional customer service to the York Community (students, staff, faculty and to visitors) in delivering services.

    Ability to work effectively and collaboratively as part of a team.Ability to exercise sound judgment and maintain confidentiality.

    Ability to handle fluctuating workloads, conflicting priorities and concurrent activities.Commitment to provide a consistently high level of professional customer service to the community and visitors.

  • Ability to take initiative and set priorities.Advanced spreadsheet (MS Excel), Intermediate word processing (MS Word) and Intermediate electronic presentation skills (MS PowerPoint;
  • MS Visio).Excellent written and verbal communication, organization, listening, presentation and planning skills.Able to produce clear and concise procedural documentation.

  • Facility management / maintenance.Skilled at navigating and applying / monitoring codes and regulations including the federal Excise Tax Act;
  • the Ontario Health Protection and Promotion Act and the Ontario Food Premises Regulation; the Liquor Licence Act and Liquor Control Act;
  • City of Toronto Municipal Code; and DineSafe.

    Skills : Recruitment Checks :

    This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and / or international equivalents at the time of interview.

    Cover Letter Required : Yes

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