Human Resources Assistant - Reception
Trillium Health Partners
Mississauga, Ontario, Canada
3d ago

Our Mission :

A New Kind of Health Care for a Healthier Community

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers.

The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety.

If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!

Overall Job Purpose :

The HR Assistant - Reception will be responsible for providing reception and administrative support in the day to day operations of Human Resources.

Pivotal to this role is the ability to manage the reception area in a high volume office. As an initial Human Resources contact, this position contributes towards strong professionalism of the HR team and delivers exceptional customer service.

The HR Assistant - Reception will be responsible for :

  • Reception duties including monitoring and responding to queries from the HR Service Desk (email); greeting customers; (telephone and in person), answering questions and providing appropriate direction, responding to requests such as for employment letters, change of address, etc.
  • Providing support and advice as an initial Human Resources contact on established Human Resources practices, policies and payroll and benefits procedures
  • Providing administrative support to the HR function by typing letters, responding to email queries, drafting memos, career opportunity postings, scheduling appointments, coordinating meeting spaces, and monitoring invoices
  • Maintaining, monitoring and accurately performing data entry tasks, room bookings, filing, ordering and maintaining inventory of office supplies, departmental mail and other correspondence
  • Assisting in employee set up on the Payroll / Personnel system, processing of system changes based on ECF submissions, filing / scanning documents into the HRIS system
  • In consultation with the Human Resources Business Partners and Recruiters, ensure the accuracy of employee data.
  • Assisting with administrative services to support the hiring and transferring of employees throughout the organization
  • Providing superior customer service to Managers, Supervisors and Employees
  • Providing administrative support to the department as required
  • Perform other related duties as required
  • Knowledge Skills and Abilities :

  • Post Secondary Education with a Certificate in Human Resources required
  • One to three years of HRIS experience an asset
  • Excellent computer skills, with MS Office, Outlook,
  • Knowledge of Meditech, VirtuoHR and / or other HRIS is an asset
  • Strong research and analytical skills
  • Understanding and working knowledge of relevant Employee / Labour legislation including Employment Standards Act, 2000, Ontario Labour Relations Act, and Human Rights Code
  • Knowledge of human resources practices and principals
  • Excellent organizational skills, with the ability to work in a fast paced environment and manage a high volume daily and weekly workload to meet multiple deadlines and priorities
  • Accuracy and attention to detail when performing a wide variety of tasks
  • Ability to handle requests in a professional, diplomatic and tactful manner
  • Self-directed individual who possesses initiative combined with the ability to work with minimal supervision
  • Strong interpersonal, communication skills both oral and written, with the ability to communicate with individuals on all levels of the organization
  • Ability to work independently, as well as part of a dynamic team in an ever-changing, fast paced customer focused environment
  • Must have a positive work and attendance record
  • Position Location and Travel :

    Position is based at CVH but travel among the 3 main sites of Trillium Health Partners may be required.

    Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

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