Intermediate/Senior Service Reliability Engineer
Global Relay
Vancouver, BC
3d ago

Your Role :

As an SRE engineer you will be responsible for the reliability and smooth operation of your service in both production and test environments.

At Global Relay we use leading edge technologies to deploy and manage 1000's of servers and the infrastructure that delivers highly scalable and available services.

The role involves cross-team collaboration and communication; you will be working closely with key stakeholders to ensure that product requirements are met.

This is an opportunity to influence the design and implementation of systems at scales that many do not get a chance to work at.

Your Job :

  • Ensure service reliability and up-time in production and test environments
  • Be on-call and provide 3rd level troubleshooting support when required
  • Monitoring up-time and performance of production systems
  • Executing common sysadmin (system administration) tasks such as applying patches and report generation and some DB administration
  • Occasionally help out in improving tools to reduce repetitive work and improve consistency
  • Tech Stack :

    Depending on your team, some of the technologies you will interact with :

  • Big Data Technology such as Cassandra, Zookeeper, Hadoop, Kafka
  • Build & Deployment Automation such as Jenkins, Git, Bitbucket, Maven, Ansible
  • Containerization / Virtualization (Docker, Kubernetes / OpenShift, VMware)
  • Instrumentation & Monitoring (Splunk, Zabbix, Prometheus)
  • Languages / Scripts : Linux Teams : Python, Bash, Java.Windows Teams : PowerShell, Python, C#Front end development : React, Android, iOS
  • About You :

  • 3+ years' experience as a production operations or SRE engineer or similar role
  • Understanding of software systems concepts such as networking, firewalls, protocols, databases and more
  • Experience with :
  • Linux Teams : Linux (CentOS preferred), Bash and Maven / GradleWindow Teams : Windows, PowerShell and NugetRDBS and NoSQL DBs such as Ms SQL, CassandraCI / CD tools such as Jenkins or BambooInfrastructure as Code tools such as Ansible or PuppetContainerization / Virtualization technology such as Docker, VMware or OpenShift KubernetesLoad balancing tools such as HA-Proxy, Nginx or F5

  • Experience with the following would be considered an asset : Experience with any of these : Cassandra, Zookeeper, Hadoop, Kafka, Ms SQL, or MongoDBExperience leading or mentoring other engineers
  • Understanding of software delivery practices such as feature toggling, no-downtime deployment

    About Us :

    Global Relay is the leading provider of cloud-based archiving, supervision, eDiscovery, and analytics for the global financial sector.

    We deliver services to 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, Bloomberg®, Thomson Reuters, social media, mobile messaging, and more with mobile, Outlook, and web access.

    Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in eight other cities across the world, including major financial centers like New York, Chicago, and London.

    Over the years, we have won several major awards, including :

  • Company of the Year from the BC Tech Association (2016)
  • Canada’s 50 Best Small and Medium Employers (2014, 2015)
  • Canada’s Top Employers for Young People (2014)
  • Canada’s Top 10 Most Admired Corporate Cultures (2013, 2016)
  • Canada’s Best Managed Companies (2013 - present)
  • Technology Fast 50 Leadership (2014, 2018)
  • We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms.

    Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.

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