DevOps Administrator
Sunwing Vacations Inc.
Toronto, ON, CA
4d ago


Sunwing TravelGroup is the largest vertically integrated travel company in North America! Our Purpose : passionate people making vacation dreams come true.

We're looking for aDevOps Administrator to join the Toronto Information and Technology team. You will be responsible forsystem improvements and upgrades, and lead the research, design, planning, implementation, maintenance and support of existing and emerging infrastructure technologies.

Be EPIC! Our Valuesare entrepreneurial, passionate, innovative and customer-centric. Named one of Canada’s Fastest-Growing companies for 14 years in a row, we are looking for an epic DevOps Administratorto join our team.

About You :

You are a results-orientedDevOps Administrator, able to think outside the box to identify new and improved solutions. Reporting to the Manager, IT Infrastructure, you will identify solutions to meet and continuously improve system performance and uptime.

With a passion for giving customers a great experience, you actively work for opportunities to achieve system advances and to recommend any enhancements to meet new or changing demands.

What You’ll Do :

  • Maintain internal networking infrastructure, including Cisco UCS, Monitoring Systems and afull Microsoft stack of servers
  • With minimal supervision, assists in the research, design, planning, implementation, maintenance and support of existing and Leads research, plan,design, implementation and support of existing and emerging infrastructure technologies in a complex environment with minimal supervision
  • Identifies solutions to meet and continuously improve system performance and uptime
  • Recommends enhancements to meet new or changing system demands
  • Experience with management and maintenance of a VMware HorizonVDI environment for 500+ users
  • Determines the setup, configuration and maintenance required for new and / or upgraded servers / systems / applications according to industry best practices and / or standards, and where necessary, establish database connectivity
  • Develops and maintains system-related documentation to facilitate implementation and / or adoption of system changes
  • Performs setup, configuration and ongoing monitoring of Active Directory infrastructure (i.e. AD replication / DNS troubleshooting, event log monitoring, OU maintenance, demotion & removal of domain controllers / DNS / DHCP of servers, promote DCs, etc.)
  • Performs setup, configuration and ongoing monitoring of office 365 environment (i.e. email monitoring, configuration of security settings, event log and backup monitoring)
  • Experience designing, and implementing MDM solutions such as JAMF and SOTI
  • Plan, design, implement web application servers onto the internet (i.e. DMZs); ensures redundancy
  • Performs ongoing system maintenance of servers including general server cleanup and system monitoring to ensure that sufficient disk space and memory exist to meet day-
  • to-day needs of each office

  • Ensures server security compliance conforms to and / or exceeds industry best practices
  • Functional lead for all major IT-supported subsystems such as Sophos Antivirus, Palo Alto Global Protect VPN, Active Directory, Office 365, WSUS, SQL Servers, Windows 2003-
  • 2016 Servers, Share Point, etc. and associated documentation

  • Track projects and system incidents through to resolution via the IT ticket tracking system and the various IT Logs
  • Reviews system audit logs, documents and action events as required
  • Handles escalation of problems forwarded by team membersby direction / mentoring or by resolution. Delegates where appropriate
  • Ensure knowledge-transfer is achieved by mentoring and training other system administrators.
  • Activelylooks for opportunities to improve system and application efficiencies
  • Leads, evaluates, determines, develops, design and actively looks for opportunities to improve and / or implement system / application efficiencies
  • Performs setup, configuration and ongoing maintenance of storage infrastructure (i.e. NetApp, HP 3PAR SAN,)
  • Setup and Maintain RHEL 6 and 7 Linux instances
  • Other duties as required
  • What You’ll Need :

  • 7 to 10 years progressive Infrastructure admin experience; 6 years or more, with Windows Server / Storage administration, analysis, or engineering
  • MCSE certification
  • VMware VCP an asset
  • Microsoft and / or VMware certifications preferred
  • Cisco UCS andFlexPodarchitecture support experience
  • Experience with storage architecture and SAN technology (Nimble, HP 3PAR, )
  • Senior Microsoft Office 365, design, build, and administration experience.
  • Experience with mid to large size server operations including daily operations and maintenance as well as project based work such as migrations, upgrades etc.
  • Experience with MDM solutions such as JAMF and SOTI
  • Experience installing, configuring, upgrading, troubleshooting and managing server environments
  • Proficient with Windows Server (including services DNS, DHCP, etc.), Active Directory, System Center, SQL, WSUS, etc.
  • Ability to work effectively under pressure and manage multiple, concurrent and conflicting priorities and deadlines
  • Good verbal, written, and presentation skills (English)
  • Excellent Network architecture and support experience
  • Dev-Ops Background preferred
  • 3PAR, Nimble and other enterprise SANs, in-depth understanding of storage protocols FC / iSCSI / NFS / and FC switches and zoning configuration, RAID levels
  • Ability to think outside the box and beyond the current solution to identify new and improved solutions can identify an idea logically, document the overall solution and the technology and successfully deliver the solution
  • Ability to work independently with minimal supervision and in a team environment
  • Exceptional and proven technical, analytical, organizational and time management skills
  • Excellent customer service skills,with a clear understanding of customer impact and business requirement.
  • Extremely developed troubleshooting / problem solvingskills
  • Exceptionally motivated and technical individual with experience in numerous aspects of Information Technology
  • Excellent ability to utilize available tools to effectively obtain results
  • Ability to mentor Systems Analyst I as well as other team members through knowledge-transfer
  • Superior ability to understand and incorporate new operating systems, applications, etc. from test to production environments
  • Demonstrated proficiency using Windows applications (Word, Excel, Access, Internet Explorer, etc.)
  • Technical writing including documentation of procedures
  • Web and API development experience a plus
  • What You’ll Be A Part Of :

  • Open concept, collaborative work space
  • Fresh Café withdelicioussnacks
  • Great travel perks
  • Roof top terrace in the summer
  • Free Parking
  • Daily Free Boot Camp and Yoga sessions
  • Grow your career with challenging and rewarding work that makes a difference
  • Opportunity to give back through our social responsibility initiatives
  • Work with a fun, passionate, travel loving team!
  • See for yourself! sunwinglife
  • About Us :

    We have grown from the smallest tour operator in Canada to the largest vertically integrated travel company in North America.

    So what does that mean? For Sunwing, it means all our products and services are offered in one vacation and all brands fall under the same parent company.

    We are comprised of leading leisure tour operators, travel retail, destination management, and hotel management.

    We are : Sunwing Vacations and Signature Vacations; Sunwing Airlines, SunwingJets, a luxury private jet charter service, Vacation Express, a growing tour operator in the United States, SellOffVacations.

    com and Luxe Destination Weddings, our travel retail businesses, NexusTours, our destination management company offering ground transportation, popular tours and excursions, and Blue Diamond Resorts, the fastest growing hotel chain in the Caribbean.

    Blue Diamond operates popular resort brands including Planet Hollywood Hotels & Resorts, Royalton Luxury Resorts, Memories Resorts & Spa, Starfish Hotels & Resorts and Mystique Resorts across the Caribbean and Mexico.

    We are also heavily involved in our communities! In 2015, we established the charitable initiative, Sunwing Foundation, to support the development of youth in the communities we operate in.

    We are passionate people making vacation dreams come true!

    We thank all who apply however only those who meet the qualifications will be contacted.

    At Sunwing diversity is important to us. We encourage applications from all humans and will provide, upon request, reasonable accommodations in all aspects of the recruitment and selection process.

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