Senior Product Owner, AI Products & Platform | TELUS Digital
TELUS
Winnipeg, MB, CA
4d ago

Join our team

The AI Products & Platform team is an agile team focused on building machine learning applications which enable dynamic experiences that adapt to the behaviour of our customers.

Some of the solutions we’ve worked on include product & article recommendation, fraud detection, lead scoring and natural language analysis.

Our team of data scientists, analysts and engineers allows us to build end to end solutions from data ingestion to model serving.

Here’s the impact you’ll make and what we’ll accomplish together

As a Product Owner on the AI Products & Platform team, you will be responsible to enable TELUS team members to understand how machine learning can be embedded into customer interactions to drive business benefits such as RGUs and self-serve benefits.

To do this, you will manage stakeholder requirements & documentations, drive data privacy processes, and facilitate cross-collaboration effort of both technical and business team members across organization.

This is a full-time, permanent position. Remote work is available anywhere in Canada. #LI-Remote

Here’s how :

  • Drive AI Products and Platform maturity with TELUS by designing machine learning solutions working with our data science, analytics, and ML Ops Engineering teams
  • Develop roadmap for various AI enablement and analytical use cases to deliver tangible EBIDTA or opex effort reduction business outcomes
  • Business casing to project the value of embedding machine learning solutions into different areas of the business
  • Partner with teams within TELUS Digital and wider TELUS to ensure our team drives what’s needed to fulfill both short- and long-term company goals
  • Overseeing, assisting, and prioritizing team’s in-flight workload and backlog of user stories that will drive customer value and help reduce customer effort
  • Focus on outcomes, working through ambiguity & delivering with a "no task is too big or too small" attitude
  • Having a healthy obsession for finding better ways to do things
  • Qualifications

    You're the missing piece of the puzzle :

  • Known for your intellectual curiosity, grit, and a genuine passion for solving problems with machine learning and predictive analytics
  • A knack for building interpersonal relationships with a variety of stakeholders ( Both business and technical)
  • Familiar with JIRA, Confluence, Waterfall and Agile SDLC practices in order to support Developers, Tech Leads, PO’s, Architects, Analysts
  • You are an entrepreneur and self-motivating, with experience leading product departments
  • You use both quantitative and qualitative research to improve the product
  • Ability to influencing without authority when managing complex, cross-functional programs
  • Great-to-haves

  • Foundational knowledge of machine learning and Google Cloud Platform
  • Ability to perform ad-hoc data analysis to quantify various metrics
  • Understanding of the digital landscape and data analytics tools and trends
  • Post-secondary education in related disciplines such as digital, business / marketing, AI, analytics
  • Who we are :

    We’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution. We simplify the path to production so teams can focus on what matters most.

    TELUS Digital’s mission is to make life easier for millions of customers and for our team. We build smart, customer-centric and data-driven experiences for , and the My Account app.

    Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.

    Our team members are leaders in local and global technology communities, we value and support communities such as : Tech Masters, NodeSchool, Ladies Learning Code, Women Who Code TO and many more!

    Learn more about our team at

    We want to work with people who :

  • Share our passion for all things digital
  • Thrive in an agile, lean and fast-paced environment
  • Clearly see things from the perspective of our customers
  • Are curious, experiment and never stop learning
  • View collaboration as essential to your work
  • Utilize the power of data to inform decisions
  • Embrace diversity and new ideas
  • What you can expect from us :

  • An environment where you’re encouraged to share and act on your ideas
  • Flexible work hours in a remote first, mobile environment
  • A welcoming, relaxed office environment
  • A culture committed to giving; every year we donate time and resources in our communities
  • A fun, dynamic team that works and plays every day; great ideas can come as easily during an impromptu hallway soccer match or social team outing
  • Bonus points

    Check out to see how we solve challenging problems for millions of customers with innovative tools.

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