The Grocery Clerk is responsible for providing prompt, courteous and knowledgeable service to our customers. As well as receiving, stocking and facing of grocery products and maintaining general cleanliness throughout the store and in the department.
SPECIFIC RESPONSIBILITIES :
Engage and interact with customers to create a positive shopping experience
Maintain a high level of customer service
Participate in all manner of store maintenance and cleanliness
Maintain a neat, well groomed personal appearance at all times and observe company dress code; must wear approved hat or hair net
Observe shift operating hours at all times as scheduled or assigned by Manager.
Comply fully with all health and safety procedures.
Assist in receiving, storing, and stocking of products while ensuring proper product rotation and quality.
Create and build product displays, ensure proper facing of products, and handle product damages and credits according to company policy.
Must be familiar with store products and their locations in order to assist customers in locating items.
Place orders as requested
Replace used stock, face and rotate current stock and ensure satisfactory inventory levels.
Perform other duties and assignments as directed.
Conducts carry-outs for customers upon request
Participate in merchandising and promotional activities
Assist in the training of others
Other duties as assigned
EFFORT AND WORKING CONDITIONS :
Physical Demands Standing, walking, reaching, bending, twisting, ability to carry / lift
Working Conditions Inside, Cold, freezing and dry.
Repetitive Action- Unload Grocery deliveries, stock, rotate and block merchandise in all grocery cases, keep department organized and clean, operate and clean equipment and tools.
Flexibility : Grocery clerks might be asked to work evenings and weekends.
KNOWLEDGE AND SKILLS :
Ability to perform repetitive heavy lifting
Able to communicate both verbally and in writing; Excellent listening skills
Able to work efficiently as a part of a team as well as independently
Attention to detail in all areas of work
Good organizational, time management and prioritizing skills
Strong work ethic and positive team attitude
Professional demeanor under stressful situations
Ability to work in a fast-paced environment
Excellent customer service skills, interpersonal, organizational and communication skills
Experience in Retail sales preferred
Able to build and maintain lasting relationships with customers.
Self motivated, with high energy and an engaging level of enthusiasm.