Business Coordinator AHRC Business Ops
St Joseph's Health Centre Toronto
Toronto, Ontario, Canada
4d ago

The Applied Health Research Centre (AHRC) is an Academic Research Organization (ARO) at the Li Ka Shing Knowledge Institute of St.

Michael’s Hospital in Toronto, with expertise in clinical study design, pragmatic methodology, and biostatistics. The AHRC has experience managing more than 200 multi-

centre, national and international clinical trials, observational studies, and qualitative studies. It employs industry-leading web-

based secure database technology, which incorporates advanced data validation and reporting tools. Over the past ten years, the AHRC has grown to be one of the largest AROs in Canada, and partners with diverse groups including the Toronto Academic Health Science Network (TAHSN), the Mayo Clinic, and the urban innovation hub MaRS.

Reporting to the Manager, Business Operations, AHRC, the primary responsibilities of the Business Coordinator, AHRC are to :

  • Support the Manager, Research Business Operations and Business Analyst, AHRC in deliverables relating to the AHRC’s operations and finances
  • Provide exceptional administrative support to all AHRC staff and customer service to clients, guests, and vendors
  • Respond to AHRC staff requests and queries in a welcoming and constructive fashion
  • Provide support to AHRC Management in an effective, systemized, and timely manner
  • Maintain and streamline business operations and communications
  • Be proactive, resourceful, and solution-focused
  • DUTIES & RESPONSIBILITIES :

    Operations

  • Support the Business Analyst, AHRC in processing finance-related deliverables including : invoices and collectionspayablesproject cost recoveriesstaff expensestraining budgets
  • Undertake responsibility for the coordination of operational projects; must be familiar with scope and project objectives as well as the role and function of each team member
  • Proactively identify shortfalls and challenges to project timelines and resourcing
  • Recommend corrective actions to meet timelines and milestones when obstacles or shortfalls are identified
  • Administration

  • Oversee management of office and meeting spaces, supplies and equipment, couriers and deliveries
  • Coordinate employee onboarding and offboarding activities
  • Process bi-weekly payroll, respond to payroll questions, and evaluate project timesheet data for completeness and correctness
  • Coordinate and arrange staff travel
  • Provide backup support for other members of the Administrative Support team when required
  • Maintain operational documentation and ensure appropriate archival processes
  • Communications

  • Lead the design and maintenance of the AHRC’s intranet, the AHRCives, a key employee resource
  • Oversee meeting coordination and event logistics (includes meeting room preparation)
  • Assist in creating communication strategies, promotional materials, and educational information
  • Organize external information sessions where appropriate
  • QUALIFICATIONS :

  • Completion of a Bachelor’s degree in Science, Business Administration, Commerce or other related field required
  • Two (2) years’ working experience preferred
  • Strong proficiency in the use of Microsoft Office Products, e.g., Word, Excel, Access, Visio and PowerPoint required
  • Proficiency in Wordpress is an asset
  • Excellent verbal and written communication skills
  • Excellent interpersonal, coordinating, and facilitating skills
  • Ability to prioritize requirements and apply best practices for effective communication and problem solving
  • Positive, service-oriented attitude, and a desire to support and engage all levels of AHRC staff
  • Discretion and strict confidentiality
  • Apply
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