FlexSave Claims Administrator
Hub International
Woodbridge, Ontario
3d ago

Company Summary :

HUB Financial Inc. / HUB Capital Inc., is Canada’s largest Managing General Agency for Life Insurance and Investments. We are looking for people that are self-motivated, career oriented, have a high attention to detail and a strong team approach.

If you are looking for a great opportunity to kick start your career, grow and develop both personally and professionally in an open and collaborative environment, we want hear from you! HUB offers competitive salary and benefit packages, and we value work / life balance.

Our National Office is conveniently located in Woodbridge and features a newly renovated bright, open-concept workspace that fosters teamwork, collaboration and community.

We have offices coast to coast, and we are all our connected by our mission : To be everywhere risk exists today and tomorrow.

Helping protect what matters most. We work in a fast paced, client oriented environment and want to deliver excellence in everything we do.

Our people are our greatest asset! If you are looking for a fun, team environment where you can grow, this is the place for you! Terri Botosan, President Hub Financial Inc. / Hub Capital Inc.

Position Summary :

HUB Financial Inc., is growing and we are seeking a strong FlexSave Claims Administrator to join our Woodbridge, ON FlexSave department! FlexSave is HUB’s proprietary health spending account, serving employers across Canada.

This position is responsible for medical claims processing and related customer service. The ideal candidate for this role has great time management skills, is detail oriented, with solid data entry processing skills combined with exceptional customer service ability.

Prior benefit claims administration and service would be an asset. This position reports directly to the Director, FlexSave and Group Solutions.

Primary Responsibilities :

Regional FlexSave claims administration, processing a consistently high volume of claims with strong accuracy

Effectively handle high levels of inbound and outbound calls and emails from business owners, employees and advisors

Provide assistance with online accounts

Follow up on pending and complex claims cases to ensure proper processing

Adhere to compliance and corporate procedures, with regards to all processing

Participate in projects as assigned

Qualifications and Experience :

High School Diploma and / or equivalent work experience

Minimum 2 years’ of customer service experience required (Experience with Group Insurance and / or Health Care Benefits considered an asset)

Proficient in MS Office : Word, Excel, PowerPoint and Outlook

Strong and accurate data entry, processing and administrative skills with basic mathematical skills

Ability to multitask, effectively time manage and exercise initiative while completing tasks

Excellent organizational skills with high attention to detail and accuracy

Excellent, strong and effective communication skills both written and verbal

Customer focused, a strong team player with a positive attitude

HUB Financial Inc. is a wholly owned subsidiary of HUB International a leading North American insurance brokerage that provides a broad array of property and casualty, life and health, employee benefits, reinsurance, investment and risk management products and services through offices located across the United States and Canada.

HUB International is ranked among the top insurance brokerages in the world.


Department Claims Management

Required Experience : 2-5 years of relevant experience

Required Travel : No Travel Required

Required Education : Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services.

From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

For more information, please visit hubinternational.com.

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