Visual Manager
URBN Community
4h ago



In collaboration with the store team, the Visual Merchandising Manager supports the operations of the store with an emphasized accountability on creating a visual experience for the customer that is inspiring, dynamic, and unique.

People & Leadership

  • Hiring & Training
  • Recruit, mentor, and train talented individuals for advancement within the organization.

  • Develop & Coach
  • Set clear objectives and expectations for delivering an exceptional customer experience by coaching team members on store operations, merchandise placement and standards, visual display, and business analysis.

  • Inspire & Motivate
  • Inspire teams through empowerment, creativity, empathy, and shared fate. Tailor motivation to the individual and leverage the strengths of the team.

    Brand Experience

  • Customer Engagement
  • Deliver exceptional customer experiences that are efficient, engaging, and personalized. Create a compelling atmosphere for our customer through the use of merchandising and display.

  • Retail Experience
  • Challenge and inspire the team to elevate every aspect of the brick and mortar experience as brand and Omni channel capabilities expand.

    Translate good ideas into actionable concepts that can be shared.

  • Change & Innovation
  • Take a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and engage our customer.

    Visual & Business Operations

  • Manage Operational & Visual Execution
  • Collaborate with store team and key partners to lead timely and effective execution in all areas of store operations and visuals while assuming accountability for the store’s performance and profitability.

  • Analyze the Business
  • Maximize store sales through a strong level of customer service, business and key metric analysis, and utilization of store resources.

  • Inspire Independent Thinking
  • Effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic business decisions.

  • Communication & Relationships
  • Provide Meaningful Feedback

    Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards.

    Communication & Collaboration

  • Foster a culture of strong communication and teamwork to ensure a seamless balance of operational and visual priorities and facilitate problem solving.
  • Encourage and demonstrate adaptability. Positively affect change and enable the team to successfully execute a shared vision.
  • The above information has been designed to indicate the general nature and level of work performed by employees within this classification.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job

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