Manager, Business Enablement
Ontario, Kitchener
21h ago

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place.

We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

  • Working ArrangementHybrid Job Description Who are we? Manulife is on a journey to become a customer obsessed, digital leader;
  • we’re transforming, and we need you! Individual Insurance Canada (IIC) has designed the broadest product shelf and offer the most innovative tools to help our customers every step of the way.

    We have a clear vision of our strategy and the result will be exceptional experiences for our customers. The Business Enablement Management team is part of the IIC Digital Transformation team responsible to establish our go-forward Agile organization on our quest to achieve our Mission : Decisions made easier.

    Lives made better . What role will I play? The Business Enablement Lead plays a critical role working with Value Stream Owners, Product Owners, Technical Program Managers and business stakeholders, to drive change forward.

    Responsible for engaging with stakeholders to help them understand, plan and deliver the desired experience or outcome for the corresponding Insurance product, service or capability.

    You will closely work with the stakeholders as they work to understand what is being delivered and ensure they are prepared and ready to embrace the change.

    You will play a key role in driving change management, identifying risks, issues and sharing critical feedback that the Value Stream Owner and Product Owners need to incorporate into their solution designs and roadmaps.

    You will also assist the Value Stream Owner with key monthly management activities related to Value Stream management such as monthly status reporting, financial reporting, intake review and prioritization, as well as supporting our on-going agile mobilization efforts.

    This is a multi-faceted role for someone who is keen to learn about how the underlying business itself, product and delivery.

    Who are you? You don’t like to sit idle, and enjoy working in fast-paced environments you tend to gravitate to roles where every day can present something new You obsess about customers, seeking ways to listen, engage and act for their benefit You think big, with a constant curiosity to discover ways to use an agile mindset and enable the business to achieve its outcomes You thrive in teams establishing relationships, believing getting it done together drives innovation You take ownership with an entrepreneurial mindset that builds solutions, focusing on what matters You do what is right, working with integrity and speaking out when needed You share your humanity, building a diverse and inclusive work environment for everyone Competencies for the role PMP or CAPM designation (nice to have), with 2 or more years of experience working as part of a project team Change Management experience and / or certifications (nice to have) Use of common agile tools and applications like Confluence, JIRA, etc.

  • Strong knowledge of agile principles, project and program management tools, techniques and methodologies Strong organizational and problem-solving abilities while working in a face-paced environment with changing priorities Excellent verbal & written communication skills Ability to influence, resolve conflict and delegate effectively without having direct authority;
  • confidence to raise issues as required Ability to foster positive relationships and effectively lead various sized groups to attain collaborative and innovative solutions Proactively manages potential problems and prevents unfavorable outcomes Adaptable and great aptitude for change;
  • reprioritize conflicting workloads and deliverables Ability to motivate, coach and mentor individuals and teams Experience working in Financial Services and / or Insurance What we bring A bold ambition and set of goals to drive transformation in our industry A leadership team dedicated to your growth and success Our best, everyday Learn more about us here (https : / / www. / en / careers / why-join-us.html) Manulife has lots of perks including, but not limited to Competitive compensation Retirement Savings Accounts including a RPP (Pension Plan), RRSP (Retirement Savings Plan), and TFSA (Tax Free Savings account) Manulife Share Ownership Program with employer matching Customizable Benefits Package including Health, Dental, Vision, and 100% of Mental Health expenses Financial support for ongoing training, learning, and education Monthly Innovation Days (Hackathons) Wearing jeans to work every day An abundance of career paths and opportunities to advance #M-CA-IN-CM Every career at Manulife / John Hancock provides the opportunity to learn new skills and move your career forward.

    Ready to make an impact somewhere?

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