Bring your demonstrated planning and collaboration skills to this exciting opportunity as an Assistant, Health Authorities Workplace Health Services.
In this role you will be an information resource and initial point of contact for clients and the services provided by the Occupational Health Nurses (OHN) and the Health Authorities Workplace Health Services operations.
Position Highlights :
You will be responsible for providing scheduling services for the OHNs, preparing and maintaining timekeeping records, organizing the Leader, Lead and OHN schedules, booking meeting appointments, liaising with vendors for product support and troubleshooting, compiling, analyzing data and preparing statistical reports and responds to internal and external inquiries regarding Health Authorities Workplace Health Services.
Primary responsibilities :
Creates and maintains master schedules for members of the call centre teams;
Liaises with BC Communicable Disease Centre (BCCDC) lab and Excelleris to trouble shoot report issues across the Health Authorities;
Tracks and follows up on lab reports for source and victim information and processes victim follow up lab results and prioritizes results requiring referral to an Occupational Health Nurse (OHN) and communicates to employees who require follow-up for non-reactive titres;
Reviews the Labour Distribution Detail Report (LDDR) and identifies errors and reconciles LDDR reports to program reports;
Responsible for ensuring new hires are correctly set up and have access to payroll reports, WHITE databases, and employee accounts with each of the Health Authority customers served;
Prepares, organizes and distributes marketing material such as pamphlets, newsletters, surveys, course information and department information;
Creates statistical reports and compiles vaccination and exposure data;
Creates and maintains Health Authorities Workplace Health Services process documentation and other resource material on SharePoint and FH Pulse;
Provides client information to external programs, confirms timely appointments and ensures appropriate documentation and records are completed and maintained;
Acts as a resource for technical issues arising from telephony or computer programs used in the Call Centre;
Develops and maintains hardware replacement schedule and develops electronic processes for documentation and tracking of lab results, BBFs, AEFIs and TB exposures;
Monitors tickets for technological issues that arise within the network infrastructure accessed by the Call Centre.
Education and Experience :
Grade 12, graduation from a recognized administrative / secretarial program,
Three (3) years' recent, related experience or an equivalent combination of education and experience.
An equivalent combination of education, training, and experience is acceptable.
This casual position is based at our Central City offices in Surrey, BC, with access to rapid transit, shopping, restaurants, on-site gym and other amenities.
Valued Benefits :
A career at Fraser Health will offer you the opportunity to work in a fast growing and exciting organization with professionals who are eminent in their respective fields.
We offer a competitive compensation package, including comprehensive health benefits coverage.
We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends and family as a phenomenal place to work.
We value diversity in the work force and aim to maintain an environment of Respect, Caring & Trust.