Bilingual Call Centre Agent
Johnson Controls
Montreal, Quebec, Canada
6d ago

What you will do

Tyco Integrated Securityis currently in search of applicants seeking full-time employment for our 24 / 7Customer Monitoring Centre in Montreal.

This position requires a quicklearning multi-tasking individual with a positive self-motivating attitude.

How you will do it

Theindividual is responsible for handling all incoming alarm signal activities andtaking appropriate action per instruction.

Make outbound calls in order tocontact customers, emergency contacts, and Police / Fire Departments regarding alarmactivities while following standard operating procedures.

What we look for

  • High School degree or equivalent
  • Customer Service or Call Centre experience
  • Fluently bilingual (French and English), professional communication skills, ability to multi-task in a fast-paced environment, comfortable handling potential emergency situations, have PC proficiency and type 25 wpm.
  • Other :

  • Applicants selected for interviews will be required to complete an assessment profile and typing tests on site.
  • Paid training (day shift training hours)
  • Competitive salary (starting at $18.97 / hourly )
  • Free Parking
  • Great benefits (pension plan)
  • Evening and Night shift work availability to work weekends is a must
  • Apply
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