Product Analyst-Technology
Manulife
Montreal, Quebec,Canada
1d ago

Job Description

Manulife / John Hancock is looking to add exceptional talent to its Technology group within the Global Wealth and Asset Management organization.

Global Wealth and Asset Management Technology focuses on solving the technological and experiential needs of our global businesses, including Investments and Group Functions.

Our mission is to create solutions that provide value to our customers and partners, while continuously improving existing services and solution offerings.

As an organization driven on powering world-class customer and employee experiences through software, we believe in the value of empowering engineers with the resources to solve critical problems for the future of our business.

As such, the Emerging Solutions group has the mandate to accelerate the technical evolution and support of our engineers around the world.

We are seeking self-motivated product analysts who are obsessed with delivering value, are forward-thinking, and excited to drive the evolution of the products and services within their portfolio.

We are looking to build a team of Product Analysts who will own a group of products and lead a dynamic team to :

  • Support Product Managers to assess and prioritize opportunities and constraints
  • Collaborate and deliver solutions with an integrated DevOps team that works closely with internal clients to understand their product needs and goals, and break it down into features that deliver incremental value
  • Maintain a user-centered approach in design perspective and practice
  • Lead products from discovery and framework through iterative development and delivery
  • Guide product decisions through user research, customer development, and iterative feedback loops
  • Rapidly iterate on design prototypes and working applications
  • Conduct user testing, interviews, and analysis
  • Develop visual identity systems, data visualizations, visual design, illustrations, etc.
  • Produce materials for clients and developers, including user flows, wireframes, mockups, live style guides, and assets
  • Exposure to some or all of the following experiences is desired :

  • Agile software development
  • Supporting, implementing, and delivering products that involve technology and business
  • Assisting with product strategy and product evolution
  • Influencing outcomes within ambiguous settings
  • Advocating customer centricity within your team
  • You will bring and continuously build upon the following skills :

  • Entrepreneurial spirit comfortable working within a startup environment that is rapidly changing
  • High level of curiosity and comfort with ambiguity
  • Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion
  • Strong verbal and written communication with the ability to effectively distill critical details into actionable highlights
  • Capacity for constant learning from both success and failure, remaining open to change and continuous improvement
  • Keen eye for design and visualizations
  • Ability to empathize with the customer and their challenges
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