Product Analyst-Technology

Manulife

Montreal, Quebec,Canada

1d ago

Job Description

Manulife / John Hancock is looking to add exceptional talent to its Technology group within the Global Wealth and Asset Management organization.

Global Wealth and Asset Management Technology focuses on solving the technological and experiential needs of our global businesses, including Investments and Group Functions.

Our mission is to create solutions that provide value to our customers and partners, while continuously improving existing services and solution offerings.

As an organization driven on powering world-class customer and employee experiences through software, we believe in the value of empowering engineers with the resources to solve critical problems for the future of our business.

As such, the Emerging Solutions group has the mandate to accelerate the technical evolution and support of our engineers around the world.

We are seeking self-motivated product analysts who are obsessed with delivering value, are forward-thinking, and excited to drive the evolution of the products and services within their portfolio.

We are looking to build a team of Product Analysts who will own a group of products and lead a dynamic team to :

Support Product Managers to assess and prioritize opportunities and constraints

Collaborate and deliver solutions with an integrated DevOps team that works closely with internal clients to understand their product needs and goals, and break it down into features that deliver incremental value

Maintain a user-centered approach in design perspective and practice

Lead products from discovery and framework through iterative development and delivery

Guide product decisions through user research, customer development, and iterative feedback loops

Rapidly iterate on design prototypes and working applications

Conduct user testing, interviews, and analysis

Develop visual identity systems, data visualizations, visual design, illustrations, etc.

Produce materials for clients and developers, including user flows, wireframes, mockups, live style guides, and assets

Exposure to some or all of the following experiences is desired :

Agile software development

Supporting, implementing, and delivering products that involve technology and business

Assisting with product strategy and product evolution

Influencing outcomes within ambiguous settings

Advocating customer centricity within your team

You will bring and continuously build upon the following skills :

Entrepreneurial spirit comfortable working within a startup environment that is rapidly changing

High level of curiosity and comfort with ambiguity

Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion

Strong verbal and written communication with the ability to effectively distill critical details into actionable highlights

Capacity for constant learning from both success and failure, remaining open to change and continuous improvement

Keen eye for design and visualizations

Ability to empathize with the customer and their challenges

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