Branch Manager - Service Industry
Summit Search Group
Vancouver, BC, Canada
18d ago

SUMMARY

The Branch Manager is responsible for managing daily operations with the goal of providing superior service to end customers.

You will oversee the operations of the entire district. You will be responsible for the the Vancouver branch including 20 employees.

You will have full P&L responsibility for the Branch and report to the Canadian VP

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Oversees daily operations
  • Interface closely with outside sales executives who report to a Regional Sales Director.
  • Drive Add-On business
  • Oversees control of the Field Service team with emphasis on superior service at all times
  • Models on-brand behaviors and protocols while mentoring, coaching and counseling the service team
  • Responsible for recruiting and retention
  • Responsible for managing full P&L of the Branch
  • Required to work a flexible schedule
  • QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability, and / or background required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

    ESSENTIAL QUALIFICATIONS :

  • Bachelor’s degree
  • At least five (5) years Management
  • At least ten (10) Service Industry experience
  • Experience working with budgets and P&Ls
  • The successful candidate must also possess :

  • Working experience with Microsoft Office applications
  • Excellent communication skills
  • Ability to work independently
  • Strong attention to detail and Enjoy hands-on work
  • Good decision-making skills
  • PREFERRED QUALIFICATIONS

  • Degree in Business a plus
  • Experience supervising field employee’s a plus
  • PHYSICAL DEMANDS / EQUIPMENT USED

  • Company vehicle, telephone, personal computer, On-brand handheld device
  • Bending, crouching, kneeling, standing, walking, climbing and lifting on a regular basis.
  • The ability to drive a vehicle and communicate with others verbally and in writing using the equipment listed above.
  • Lifting requirements, up to 40 pounds
  • Apply
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