Customer Communications Management (CCM) - Senior Product Marketing Manager
Richmond Hill, ON, CA, L4B 4N8 +2 more…
5d ago

Customer Communications Management (CCM) - Senior Product Marketing Manager

Req id : 1002

Richmond Hill, ON, CA, L4B 4N8 Lexington, KY, US, 40511 Waterloo, ON, CA, N2L 0A1

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    As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

    Be part of a winning team that leads the way in Enterprise Information Management.

    The Opportunity

    The Product Marketing team is a core company department that plays at both strategical and tactical level. A dynamic changing environment with direct responsibility on company results.

    We actively participate on the decision making that defines the direction of the company and its products. Our position in the company allows us to have a 360 degree view of the business as we closely collaborate with Product Management, Development, Sales and Marketing.

    The CCM Senior Product Marketing Manager is a global position that will provide the candidate an alternative to make a difference for the company and the market.

    The candidate will be able to drive, an leading portfolio of products and solutions, to maintain and expand market leadership.

    It is the perfect opportunity for people searching for the next challenge and a career opportunity in a top software player with the leading CCM portfolio.

    You Are Great At

  • Drive customer and CCM market insights to define the Value Proposition
  • Define and execute a sound strategy and plan that drives revenue, awareness and market adoption for cloud and on-prem CCM solutions
  • Maximize conversion and win rates
  • Collaborate with Product Management and Sales to define the product roadmap
  • Expand OpenText CCM category leadership with key analysts
  • What It Takes

  • 10 years of experience in the enterprise software industry with at least 5 years of experience in the CCM market from a technology, sales or user perspective
  • Understand the on-prem and cloud business models
  • Should be able to work and persuade other Managers, Directors and VPs
  • Self-motivated, autonomous and project leader
  • Results oriented individual with ability to work in cross departmental teams
  • Positive and can-do attitude
  • At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation.

    If you require accommodation at any time during the recruitment process please email accommodationrequests

    Applicants have rights under Federal Employment Laws including but not limited to : Family and Medical Leave Act (FLMA), Equal Employment Opportunity and Employee Polygraph Protection Act


    Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries.

    Join us and be part of a winning team, where the opportunities for your career are limitless.

    From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries.

    Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

    It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.


    If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.


    Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness / fitness reimbursement and time off to volunteer.

    Social events

    With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected.

    Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.

    Corporate Citizenship

    Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business.

    Through numerous volunteer initiatives, we support education and innovation for global change.

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