Service Advisor
City Buick Chevrolet Cadillac GMC
North York
3d ago

Job Duties

  • Advise customers on the care of their cars and the value of maintaining their vehicles.
  • Scheduling appointments.
  • Dealing with customer’s inquiries and complaints.
  • Follow up with the progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised.
  • Handle telephone inquiries regarding work in process and appointments and return phone messages promptly.
  • Additional duties as assigned.
  • What We Look For :

  • A great attitude!
  • Previous Service Advisor experience is an asset.
  • Thrives in a fast paced environment, works well under pressure.
  • A valid driver’s license and clean drivers’ abstract.
  • Strong organizational skills.
  • Basic computer skills and familiarity with Microsoft Office.
  • Strong attention to detail. Friendly and a trustworthy individual.
  • A desire to achieve the very best in customer service and teamwork.
  • Excellent listening skills.
  • Problem solver.
  • Understanding of CDK would be considered an asset.
  • What We Offer :

  • A solid foundation of customers from over 58 years of business.
  • A very competitive Compensation plan and health and dental insurance.
  • An incredible opportunity for advancement within the organization.
  • A leadership team that trains and mentors its staff to ensure success for new team members.
  • No Sunday or holiday work, more time for your family.
  • A fun place to work!
  • We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process.

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