Bilingual Customer Service Representative - Toronto 92520
Randstad Canada
Toronto, Ontario, CA
2d ago

Do you have previous customer service or call centre experience? Are you passionate about client service? Looking to gain experience within a banking environment and can speak both English and French?

If so, this may be the perfect opportunity for you!

Our client, a top 5 bank, is looking for a Bilingual Customer Service Representative for a 5 month contract in Downtown Toronto!

Pay : $23 / hour

Hours : Monday to Friday anytime between 8am and 8pm. Shifts will be 7.5 hours long

As a Bilingual Customer Service Representative your duties will include but not be limited to :

  • Providing customer service to internal and external clients, Advisors and Investors requiring additional support with Investor Services
  • Provide professionalism and composure when dealing with clients
  • Answering incoming calls
  • Interacting with team members
  • Participate in monthly meetings and evaluations
  • Daily and monthly reporting to management in relation to personal and team metrics
  • Escalate problematic issues to management
  • Advantages

  • Work for a top 5 bank in Canada
  • Great foot in the door opportunity
  • Competitive pay rate
  • Potential for contract extension
  • TTC Accessible
  • Long term contract
  • Qualifications

  • Bilingual in English and French
  • 1 to 3 years of customer service or contact centre experience
  • Strong client service mentality
  • Mutual funds experience an asset
  • IFIC or CSC in progress or completed an asset
  • Clear criminal and credit check
  • Interested in the Bilingual Customer Service Representative role in Downtown Toronto? Apply online today!

    Candidates moving to the next step of the recruitment process will be contacted.

    Phone Number : 416.861.9888

    Fax Number : 416.861.8727

    Randstad Canada

    Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

    Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

    Information received relating to accommodation measures will be addressed confidentially.

    For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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