The IT Project Coordinator collaborates with Solutions Consultants, Project & IT Managers, business leads, external clients and subject matter experts to drive the coordination of project activities across multiple programs.
The IT Project Coordinator will be responsible for assisting the project team to develop and execute project plans for IT systems and services and to ensure that they are deployed into production environments in an efficient and effective manner.
They will need to be well-organized and be able to work in collaboration with other IT teams in supporting managed services and larger projects.
KEY DUTIES & RESPONSIBILITIES
Supports project leaders (Manager, Technical Product Management, Solutions Consultants, business leads with monitoring and coordination of scope, schedule, and overall project initiatives.
Assists in developing project artifacts including the project charter, requirements, work breakdown structure, budgets, resource allocation, sprint logs, user stories, schedule, risk logs, action items, lessons learned, etc.
Assists project teams with planning, coordination, and reporting.
Assists with visualization and documentation of project scope and deliverables.
Supports and facilitates project meetings, preparing agendas, presentations, and meeting minutes.
Maintains communications with all team members.
Coordinates projects in both agile and waterfall methodology.
Assists in validating budget forecasts and provides on-going reconciliation of resources and other related project expenditures against set budgets.
Effectively escalates early warning signs and deviations from the plan.
Maintains project documentation repositories.
Documents control; ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.
Tracking status of deliverables to ensure project deadlines are met.
Attends and participates in stakeholder meetings.
Develops project strategies to ensure alignment of team members, priorities based on vision to execute on time, within scope and on budget.
Scheduling, organizing meetings and team member activities to contribute to project success.
Provides regular status updates to team members and project leaders.
Other duties as assigned
KNOWLEDGE & SKILLS
A university degree / college diploma in project management, management information systems (MIS), or relevant work experience
Minimum 2 to 3 years project management experience in I.T.
Demonstrated knowledge and familiarity with project management frameworks, including cost, schedule, risk, issue and status tracking and monitoring
Demonstrated ability to learn and work with new technologies and applications
Experience supporting and coordinating a variety of small and large projects
Experience with business process documentation techniques and tools
Experience supporting and facilitating a variety of engagement sessions and meetings with technical and professional staff, vendors, and senior stakeholders
Experience with Microsoft Office and MS Project
Good written and verbal communication skills
Good problem-solving and critical-thinking skills
An ability to interpret flowcharts, schedules and step-by-step action plans
Solid organizational skills, including multitasking and time-management
Strong client-facing and teamwork skills
Familiarity with quality assurance and quality control
Licenses and / or Professional Accreditation
PMP certification is considered an asset