DevOps Lead
Rogers Communications
Brampton, Ontario, Canada
2d ago

Date : Oct 26, 2019

Location : Brampton, ON, CA, L6T 0C1

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind.

To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream.

A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

Rogers is seeking a DevOps Lead to support analytical platform and services within our Data Management & Technology (DM&T) department.

Reporting to the Manager, BI End User Application Support at the Rogers Park Brampton Campus, this role will be responsible for supporting and

maintaining various analytical applications.

What you will be doing

  • Ensure production environment is stable and take proactive actions to avoid any issues / outages.
  • Provide quick resolution to any issues raised by stakeholders / End users.
  • Ensure day to day process are running within expected SLAs.
  • Manage Reporting users and roles in order to enforce data security, while making sure all users have the necessary access to perform their tasks
  • Ensure that all the BI standards are enforced and help create new standards as per the need.
  • Perform problem determination and resolution.
  • Perform application optimization by working with developers, DBAs, End users and system support personnel
  • Lead / Perform installations, upgrades and maintain patch levels as required.
  • Manage and support technical changes being implemented into the environment
  • Restore system continuity by contributing to incident and disaster recovery
  • Maintain Rogers standards for application and workflows implementations and service
  • Troubleshoot issues such as connection, failed jobs, application errors, server alerts, space thresholds, etc. within predefined SLAs.
  • Proactively maintain and tune SQL code according to best practices of EDW, to prevent issues from occurring.
  • Provide optimization recommendations through historical analysis.
  • Increase application reliability and availability through process improvement.
  • Data analysis for Business Queries on the Reports.
  • Help tickets resolution and communication to End users.
  • What you have

  • A college or university degree in computer science or related experience
  • 3+ experience in ETL tools .i.e Informatica / ODI
  • 5+ years of Experience working in a data warehouse environment
  • Solid troubleshooting / performance tuning skills.
  • Strong relational database skills (Oracle / Exadata)
  • Proficient in PL / SQL,Spark Scripting
  • Unix basic administration experience
  • Knowledge of Datawarehouse Methodologies and Processes
  • Strong analytical and problem solving skills.
  • Understand Relational and Dimensional data architecture concepts.
  • Excellent verbal and written communication skills.
  • Knowledge of the change and Problem management processes.
  • Must be self-motivated and able to work both independently and with others
  • Strong interpersonal and leadership skills
  • Demonstrated business acumen, analytical, and teamwork skills
  • Ability to work / interface with multiple Lines of Business, geographies, and technologies.
  • Knowledge of the following Microsoft products : Word, PowerPoint, Project, Excel, Visio
  • UNIX / Windows / Exadata platform understandings.
  • Shift : Day

    Length of Contract : Not Applicable (Regular Position)

    Work Location : 8200 Dixie Road (101), Brampton, ON

    Travel Requirements : Up to 10%

    Posting Category / Function : Technology & Information Technology

    Requisition ID : 162764

    Together, we'll make more possible, and these six shared values guide and define our work :

  • Our people are at the heart of our success
  • Our customers come first. They inspire everything we do
  • We do what’s right, each and every day
  • We believe in the power of new ideas
  • We work as one team, with one vision
  • We give back to our communities and protect our environment
  • What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered.

    We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

    At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

    Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

    You matter to us! For any questions, please visit the Rogers FAQ.

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