Customer Service Representative
Robert Half Canada Inc
Dundas, ON
6d ago

Openings for Customer Service Representatives!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Environmental Waste Management industry.

Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you.

This position is based in a dynamic and fast-paced environment. This Dundas, Ontario Customer Service Representative position could be for you, if you're available for a short-term temporary opportunity.

Key responsibilities

  • Contribute accurate, friendly customer service in a timely fashion
  • Receive and place telephone calls
  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
  • Field and send written business correspondence
  • Earlier work involving Complaint Resolution
  • General familiarity with Fast Paced Call Center
  • Good understanding of Microsoft Office Suites
  • Oracle experience is an asset
  • Handling complaints experience desired
  • Well-founded grasp of High Volume Call Center
  • Quality experience with Service Calls
  • Strong computer skills including customer database systems
  • Proven experience going the extra mile to solve complex customer inquiries via extensive research
  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
  • Strong communication skills, both verbally and in writing
  • Demonstrated talents in communicating and interacting with clients / customers, both internal and external
  • Enthusiastic attitude and an engaging businesslike approach
  • Excellent customer service and office administrative skills
  • If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

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