Field Service IT Breakfix Technician
Vodastra
Toronto, ON, Canada
3d ago

Vodastra Technologies is seeking a Field Service IT Technician to join our team! You will resolve computer-related issues for your clients.

Responsibilities :

Deskside support utilizing a Desktop level technician on Desktops, Laptops, MS Surface, Apple Mac, Monitors, Apple iPads, Apple iPhones, Samsung Android, Network Switch (Network is Hand & Eyes Desktop skilled technician)

All work is Monday - Friday excluding Holidays 08 : 00 to 17 : 00

Onsite Hot swap solution proposed with spares onsite

There will be a Level 2 desk to support the technicians

All PC's are covered by OEM warranty

Qualifications :

Please contact Kwasi 214-236-4128 recruit vodastra.com attention Kwasi if you meet these qualifications.

  • Previous experience in IT, customer service, or other related fields.
  • Strong troubleshooting and critical thinking skills.
  • Printer / copier and laptop / desktop experience, technical training, or equivalent combination of education and technical experience.
  • Computer skills including Microsoft Office Products, networking, and internet browsers.
  • Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures
  • Ability to maintain and complete accurate record keeping and processing of paperwork.
  • Must work well independently, as well as follow directions.
  • Able to handle more than one responsibility at a time.
  • Able to work under deadline pressures.
  • Strong communication skills, organizational skills, and time Management.
  • Ability to build rapport with clients.
  • Positive and professional demeanor
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