Implementation Advisor, Canadian Operations
One (1) Year Full Time Term
Location Remote Worker in Canada
The Canadian Red Cross Society, a not for profit, humanitarian organization dedicated to helping the most vulnerable in Canada and throughout the world, is currently seeking a Implementation Advisor to support the preparation and implementation of the Emergency Management Information System (EMIS) within the Emergency Management program.
The incumbent will apply their strong organization and writing skills to develop documentation, coordinate testing and support training.
Working within a complex matrix structure, the Advisor demonstrates their adaptive, flexible, creative and detail-orientated style in contributing to ensuring successful implementation.
Who you are :
Adaptable and innovative in your approach to planning and operations.
Able to negotiate priorities and objectives to align varying viewpoints and create a unified approach
Able to elicit cooperation from a wide variety of stakeholders and to build relationships across diverse groups with strong client service skills
A strong writer and able to communicate proficiently in English required.French is an asset.
Experienced in writing manuals, procedures and documenting business processes with strong reporting skills
Able to take initiative and think through next steps / prioritize items to complete
Strong in organizational and planning skills
Able to learn, understand, and apply new technologies and business process domains
Able to effectively prioritize and execute tasks in a high-pressure environment.
You will enjoy :
Culture : an organization that is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality
Opportunity : to work with the best and brightest in the non-profit field, in an environment that promotes continuous learning, creativity and collaboration
Flexibility : alternative work arrangements and the ability to work from remote
Meaningful Work : you will be supporting leadership on the development of a strategy and operating model that will create an impact at the individual and community levels across Canada
In this role you will :
Consult with key stakeholders to ensure the development of accurate business processes, job aids and other documentation to support the effective use of EMIS that align with business operations.
Seek feedback from team to ensure business processes reflect practice
Organize, track and store all documentation to ensure updated materials are accessible and archival standards are timely.
Contribute to the development of testing plans, test cases and other essential documentation to support users in methodical testing of EMIS.
Coordinate testing demos and briefings, organize results and feedback from testing team
Establish a Train the Trainer team who will be responsible for championing the system within geographies.
Facilitate the solicitation, collation and review of feedback of all training documentation.
Coordinate training sessions including scheduling, communication and material preparation
Create documentation and communication material required for successful implementation within geographies.
Coordinate evaluations and develop lessons observed / recommendations for future projects.
We’re looking for :
University degree in a relevant discipline from a recognized academic institution
Five or more years of related work experience or an equivalent combination of education and experience.
Experience working with a team from coordination to implementation.
Ability to effectively develop strong cross-functional working relationships, evidenced by a track record of teamwork and collegiality, building relationships
Familiarity with software, Smartsheet, Microsoft SharePoint
Familiarity working with virtual teams
The majority of the response work is performed from a remote home office or in an adapted response environment which is moderately clean and comfortable.
Able to work non-traditional hours (daytime, evenings and weekends), be available to respond to emergency / disaster related requests
If working in a response site, health and safety considerations will be outlined prior to the assignment.
To submit your application, CLICK HERE .
This position will be posted until filled.