Montréal, Quebec, CA
6d ago

The opportunity

You’ll join our Enterprise Support Services (ESS) team as a Coordinator helping support the important business enablement functions that keep our organization running strong.

As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.

Your key responsibilities

Managing a high quality, client-focused Executive conference room service while providing enhanced hands-on support for state-of-the art meeting spaces

Completing regular housekeeping checks throughout all Executive conference rooms to deliver a consistently seamless meeting room experience to all internal and external users

Ensuring the meeting rooms are managed to the highest of standards, and report all deficiencies to the Facilities & Hospitality Supervisor in a timely manner

Liaising closely with the IT and Audio-Visual teams to provide technical service support as needed (including Wifi assistance, putting away Mics etc)

Being the first point of contact for any room issues, providing a prompt and appropriate response and working to determine a timely resolution

Ensuring meeting spaces have sufficient supplies through collaborating with the catering and facilities teams

Handling on-floor conference room activities, both visually and through the reservation system, and being aware of all details such as meeting start and end times, number of attendees in the room, food and beverage orders, etc.

Advise the appropriate staff members of changes in meeting room status, special requests, etc.

Participating in scheduled team meetings, reviewing upcoming events, discussing relevant logistical matters and identifying any potential executional challenges

Meet and Greet clients and EY personnel before all events and VIP meetings

Check in with Receptionists go over daily run down of events and meetings

Ensuring before / after meetings and events are properly set up, communicated as necessary and executed, staying as required

Ensuring all large lunches are served on time in the lounge / terrace, clearing when necessary

Complete meeting and event bookings, share availability as requested

Monitor storage concerns and book additional rooms when storage room is full

Skills and attributes for success

The individual in this role must have strong organization skills with an attention to detail

To qualify for the role you must have

Demonstrates sound judgment regarding confidential and sensitive matters

Projects a positive and professional image

Demonstrates positive attitude

Strong problem analysis / solving abilities

Excellent time management

Strong team player

Ability to problem solve independently

Strong interpersonal skills including oral and written communication, active listening, team spirit

Ability to work under pressure and in a busy team environment

Strong organizational skills and attention to detail

Strong knowledge of MS Office Products, Outlook, and Internet

Strong verbal and written communication skills in both languages (English & French)

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities.

It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.

In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.

Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer :

Support and coaching from some of the most engaging colleagues in the industry

Learning opportunities to develop new skills and progress your career

The freedom and flexibility to handle your role in a way that’s right for you

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