Site Specialist
CAPREIT
Victoria, BC, CA
3d ago

Job Posting (EN)

Position Summary : The Site Specialist is responsible for maintaining an occupancy rate of 100% and administration of all site requirements.

This is achieved through demonstrating excellent skills in : tenant relations, communication, sales, administration and organization.

Responsibilities : Leasing :

Leasing :

  • Show and rent vacant suites in the building with the goal of maintaining an occupancy rate of 100%.
  • Conduct apartment tours for prospective tenants.
  • Follow-up by phone with prospective tenants within 24 hours of an apartment tour. Record and address any objections. Report findings to the Operations Manager / Site Manager.
  • Screen qualifying prospective tenants following CAPREIT process and procedures.
  • Ensure the Tenancy Agreement and all other documents are correctly prepared and
  • Conduct move-in / move-out inspections.
  • Maintain an accurate account of suite availability. Examine the Snapshot Vacancy Report, from SAP, on a daily basis to keep track of available
  • Conduct regular inspections of vacant
  • Maintain an accurate record of prospective residents including proper filing of all paperwork.
  • Follow proper procedures when giving out and tracking keys for the
  • Administration :

  • Ensure new tenants are correctly entered into the system including their lease dates, rent payments, name on rent rolls.
  • Maintain an effective system of rent collection and conduct follow ups when payments are not made on the due date. Record and notify tenants of returned
  • Review the A / R Report, from SAP system, on a weekly
  • Advise the Operations Manager / Site Manager about tenant arrears and issues, and building issues.
  • Communicate tenant and building issues to site staff.
  • Take action regarding renewal status (terminating tenancy, confirming yearly renewals
  • Distribute the necessary forms for tenant transfers, assignments and special terminations, and ensure that the tenant’s LMR is processed correctly.
  • Conduct purchasing functions for materials in SAP to facilitate day to day business and suite turnovers, etc.
  • Coordinate Site
  • Deliver building notices.
  • Initiate and follow legal and collection proceedings as required. Issues statements and / or discrepancy letters, issue proper legal notices for unpaid rents and when necessary, provide the solicitor with accurate information for court
  • Correspond with sheriff regarding evictions and accompany sheriff during suite inspections / evictions.
  • Adhere to company administration
  • Ensure all paperwork and records are properly maintained and filed.
  • Maintain a high level of tenant satisfaction when addressing tenant relations issues.
  • May be required to respond to on-call after hours emergencies.
  • Carry out other duties as assigned
  • Qualifications

  • Outstanding customer relations skills
  • Background in Sales
  • Excellent problem solving and organization skills
  • Outgoing, people oriented personality
  • Excellent written and verbal skills
  • Ability to multi task
  • Flexible working hours
  • Contribute to team atmosphere
  • Proficiency with Microsoft Office Suite
  • Apply
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