Leadership & Team Management
Continuously talent plan to build a strong internal bench, maintain a network of great candidates, and hire exceptional people.
Use creative strategies to develop personalized training plans that build skills and expertise. Foster a culture of problem solvers and people that take action
Inspire teams through empowerment, creativity, empathy, and shared fate. Tailor motivation to the individual and leverage the strengths of the team.
Focus on ensuring teams deliver exceptional customer experiences that are efficient, engaging, and personalized. Create a compelling atmosphere for our customer through the use of merchandising and display.
Elevate every aspect of the brick and mortar experience as brand capabilities expand. Translate good ideas into actionable concepts that can be shared.
Connect with the local community through in-store events to drive brand awareness, community culture, and customer engagement with our retail space and products.
Communication & Relationships
Foster a culture of strong communication and teamwork to ensure a seamless balance of operational and visual priorities and facilitate problem solving.
Inspire independent thought, action, and brand ownership to drive sales. Integrate observations and key performance metrics to guide teams in making business decisions.
Work with new systems of communication to share ideas and information from a distance and communicate with multiple stores and teams at once.
Utilize this to build community within the team and create an empathetic shared experience between Home Office and the field.