Front Desk Reception Agent - Willow Stream Spa - Part Time
Fairmont Hotels & Resorts
Fairmont Pacific Rim, Vancouver, Canada
16d ago

Summary of Responsibilities :

Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offers professional, engaging and friendly service
  • Answer telephone inquiries promptly and professionally
  • Greet and escort Guests & members in a friendly and efficient manner
  • Knowledgeable about all aspects of treatments and the facility
  • Provide information and literature about facility in person and via telephone
  • Payment processing - Operate point of sale system for all services rendered
  • Clerical duties, treatment bookings / scheduling
  • Give tours of spa co-ordinate sales packets and handle special assignments
  • Ensure the facility is in peak condition at all times (operations and cleanliness)
  • Ensure Guest / Member satisfaction at all times by ensuring that safety and service is always the spa's first priority
  • Qualifications :

  • Previous experience is an asset
  • Minimum of 2 years experience in spa industry or hospitality
  • Diploma or Degree in hospitality or related field an asset
  • Organized, confident and professional in their appearance
  • Computer literacy in Office, Word, Excel
  • Excellent communication skills, both written and spoken
  • Physical Aspects of Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Frequent bending, kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps
  • Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

    Apply
    Add to favourites
    Remove from favourites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form