This is for 1 permanent part time position working 21 hours per week
The Social Policy Communications Specialist is a key member of Family and Community Services (FCS) who provides stewardship of the Social Framework and Strathcona County social ecosystem through written, verbal, visual and digital communications that aligns with FCS department mission, vision and goals. FCS focuses on generalist, action-oriented supports within the mandate of prevention and early intervention while leveraging community partners’ areas of expertise. FCS also provides community agency supports that brings research to practice, enhances learning, evaluating outcomes and accountability.
- Translate key departmental messages into marketing information streams that are easily understood by both broad and targeted audiences:
- Functional understanding of complex social issues and determinants of health and wellbeing
- Thorough understanding of Corporate and departmental priorities, plans, goals and mission.
- Act as liaison across the department to reduce inefficiencies, duplication and to help create materials with cohesive messaging, tone and look.
- Develop and implement innovative marketing strategies to inform citizens, participants and stakeholders:
- Incorporate key messages through a variety of mediums including digital signs, web, social media, advertisements, facility displays, promotional materials, etc.
- Explore and research trends and innovative ways to communicate marketing strategies.
- Ensure marketing key messages are aligned with department mission, goals and priorities and a cohesive flow is maintained throughout all materials and platforms.
- Co-create and prepare documentation for internal and external stakeholder groups and leadership tables:
- Disseminate research and data to create cohesive, comprehensive messages customized to the audience.
- As part of a team, provide guidance for FCS communication functions for the purpose of clearly, concisely and consistently communicating with Council, Executive Team and other departments.
- Lead and develop communication plans, department business plans, council briefing notes, council reports and policy documents, etc.
- Coordinate the department’s social media and online presence:
- Ensure corporate protocols and standards of best practice are adhered to i.e. privacy, writing style, document management, FOIP, branding standards, etc.
- Proficient in media tools such as: e-newsletters, web, video, blogs, online surveys, digital asset management, open data, etc.
- Incorporate innovative ways to use social media platforms to further department objectives, marketing strategies, etc.
- Coordinate and manage various aspects of marketing strategies and projects:
- Utilize various tools and accountability process such as updating projects in calendar, project status, deadlines, coordinating workflows with others and managing content approvals.
- Strong communication, problem solving and accountability in conveying status updates to supervisor and stakeholders on various aspects of a project
- Research, write, edit and proofread:
- Responsible for developing reports, discussion papers, educational material, website copy, journal articles, stories and other content that distills technical information with ease and clarity
- Requires a strong foundation in the subject matter of social/family supports & services
- Skilled at re-stating information i.e. statistics, research, to make it accessible to the reader through creative writing and story telling abilities
Skills and Abilities
- Energetic self-starter who has a sense of responsibility and the ability to work with a team and enhance teammates communication capacity
- Ability to manage multiple projects simultaneously, absorbing a high volume of information and be comfortable with providing quick counsel on strategic response
- Able to articulate program and department vision, while effectively motivating and guiding others toward these goals, considering broad and operational perspectives so that desired outcomes can be achieved
- Demonstrates adaptability by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment
- An undergraduate degree, or diploma, in communications, journalism, public relations or a related discipline with a minimum of 3 to 5 years of related experience
- Experience communicating social or public policy, specifically in municipal government is an asset
- Superior communication skills, both verbal and written. The ability to present information in several formats that is applicable to the target audiences is critical.
Conditions of Employment
- Fully vaccinated for Covid
- Submission of Satisfactory Criminal Record Check
- Valid Alberta Class 5 Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits
A cover letter must be submitted along with a resume describing the interest in this position.
Successful candidates will be required to provide proof of educational and professional credentials as noted in the resume. Equivalencies of education and experience may be considered.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Competition #313-2022-EXT-FCS closes July 3, 2022
Thank you for your interest in Strathcona County. We only contact candidates selected for interviews.
Candidates are encouraged to submit a cover letter along with their resume.
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