Job Type : Permanent
Primary Location : Multiple Locations, Canada
All Available Locations : Calgary; Edmonton; Montreal; Toronto
Learn from deep subject matter experts through mentoring and on the job coaching
Partner with clients to solve their most complex problems
Be empowered to lead and have impact with clients, our communities and in the office.
The intersection between technology and business strategy. The Technology Strategy and Transformation practice (TS&T) at Deloitte works closely with chiefs of technology and other executives to help them overcome the various technology and strategic challenges they face.
What will your typical day look like?
As a Manager, you will not only be involved in all of the sales and delivery activities of our consulting mandates, but also in various practice development initiatives.
You will ensure the evolution of our range of services offered, create and maintain a network of potential clients and be known as a trusted advisor.
In addition, you will participate in consulting sales activities, including the writing of service proposals.
You will also deliver consulting mandates, by following proven practices and by ensuring the complete satisfaction of our customers, manage a diverse team of talented resources while contributing to their development and helping them reach their potential.
The primary focus of your role will be on project delivery for our clients who are increasingly calling on us to transform the way they engage with their customers by leveraging the power of technology.
From designing and supporting the implementation of new digital channels and enabling tools, to optimising Workforce Management or Telephony solutions, you will be shaping the business transformation journey for operational teams and will enjoy a variety and richness of experiences that will provide opportunities for your personal development.
We are looking for your Contact Centre operational expertise to compliment and augment the knowledge within our growing Customer Engagement team, and support development of propositions that help support our growth ambition.
About the team
With the TS&T team, you will be exposed to leading-edge technology in an environment focused on innovation and entrepreneurship.
We are constantly looking for bright employees who are passionate about technology and seek to maximize the value we deliver to our clients.
As a team member of TS&T, you will be joining a team of passionate professionals from various backgrounds, who share a common interest in technology and customer service.
If you are always yearning to learn more and rise to new heights in a fast-paced environment that is continuously evolving, this is the place or you.
Enough about us, let’s talk about you
You are someone who has :
Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead.
We do this by making three commitments to you :
The next step is yours
Sound like The One Firm. For You?
At Deloitte we are all about doing business inclusively that starts with having diverse colleagues of all abilities! We encourage you to connect with us at accessiblecareers deloitte.
ca if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.