Host/Hostess
PURE Canadian Gaming
Casino Lethbridge, Lethbridge, AB, CA
1d ago

Reports To

Food and Beverage Supervisor

Summary

The Host / Hostess is an essential member of the front-line team, contributing to customer service excellence. The Host / Hostess is responsible for greeting casino guest, responding knowledgeably to customer inquiries about the menu, services and features of the casino.

Core Competencies

  • Customer Service
  • Communication
  • Team Work
  • Interpersonal Awareness
  • Job Duties

  • Interacting with the casino guests and responding knowledgeably to inquiries about the menu, prices and other services and features of the casino.
  • Accurately placing customer orders and communicating clearly to the kitchen staff any special requirements.
  • Maintaining a clean work area and performing general cleaning duties.
  • Seating guests and making them feel welcome at all times.
  • Meeting and exceeding our guest’s expectations on a regular and consistent basis.
  • Requirements

  • At least 18 years of age.
  • Able to maintain a security clearance.
  • Available to work evenings and weekends.
  • Must be customer service oriented.
  • Friendly outgoing reliable individual
  • Willingness to take on new challenges
  • Work in a fast paced environment
  • Work Conditions

  • Prolonged standing during the 8-hour shift.
  • Reaches, bends, squatting and lifting
  • Cleaning work area and areas after late night food is served
  • Work with little to no supervision
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