Assistant Manager
Aubainerie
Montreal, QC, Canada
6d ago

JOB SUMMARY

The assistant manager, under the supervision of the manager, supports the manager in his / her daily tasks to help maximize store sales and achieve goals set by the owner(s) and helps manage human resources and various store administration duties.

MAIN RESPONSIBILITIES

  • Assist the manager with routine store duties in order to maximize team efficiency and productivity and achieve or exceed sales objectives;
  • Act as an employee role model in meeting company customer service standards;
  • When required, participate in various human resources activities : hiring, onboarding, training, performance evaluation, discipline and dismissal;
  • Help employees achieve their potential and motivate them with continuous coaching and task delegation;
  • In conjunction with the manager, ensure that the store is kept neat and tidy in order to reflect the image the company wishes to project;
  • In conjunction with the manager, ensure that marketing and signage meet established standards and maximize sales potential;
  • Assist the manager in dealing with complaints and dissatisfied customers through fair compensation;
  • Respond quickly and make necessary changes based on promotions, sales and seasons;
  • In conjunction with the window dressers and the manager, ensure that the merchandise is quickly placed on the sales floor and notify manager when new stock is required;
  • In conjunction with the manager, manage various administrative duties (deposits, accounting, etc.) and ensure that work policies and procedures are followed;
  • Replace other employees as required;
  • Any other related tasks.
  • SKILLS

  • 2 to 3 years of experience in a similar job
  • 3 to 5 years of experience in retail sales
  • Experience in clothing and big box stores
  • Ability to provide exemplary customer service
  • Leadership and exceptional coaching ability
  • Good communication and interpersonal skills and dynamism
  • Results oriented
  • Apply
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