Customer Service and Loyalty - Interesting BONUSES !
Gexel Telecom
Montreal, Canada
3d ago

CUSTOMER SERVICE AND LOYALTY AGENT

LOCATION : 5250 Decarie Boulevard, Montreal, QC, H3X 2H9 (near Snowdon metro)

You are BILINGUAL, DYNAMIC, and above all dedicated to offer an excellent customer service? As a customer service and loyalty agent, you will be responsible for providing an unparalleled service to our client-

partner’s customers and all related activities tasks.

OUR BENEFITS

  • Hourly wage of $13.50, bilingualism bonus of $0.50
  • Evening and weekend bonus of $0.50 for bilingual agents
  • $500 job attendance bonus for 6 months of continuous service
  • Several corporate advantages including 30% on cellular packages and 20% with our client-partner in telecommunication service
  • $300 referral program (conditions apply)
  • Social benefits (medication, dental, vision and life insurance plans)
  • Easy access with public transportation Snowdon Metro Station
  • Discount on public transport - STM or RTM
  • Possibility of cumulating additional days off
  • Growth and advancement opportunities
  • Free French language development program in partnership with Collège Maisonneuve
  • YOU ARE THE PERSON WE ARE LOOKING FOR BECAUSE YOU OFFER

  • Flexible and full-time availability : Monday to Friday between 7 : 30am to 10 : 30pm and Saturday and Sunday between 8 : 00am to 8 : 00pm
  • Bilingualism (French and English)
  • Good communication skills
  • Dynamism, diplomacy and good listening skills
  • Good control of IT tools
  • HERE IS AN OVERVIEW OF YOUR WORK DAY

  • Answering inbound calls and establishing a relationship of trust with customers in a professional manner
  • Assuring customer retention
  • Seize opportunities to offer and sell products and services
  • Work as a team to achieve daily goals
  • Perform various activities related to the after-sales service
  • You are known for your excellent customer service? Come and meet with us!

    By applying for a position with GEXEL, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with GEXEL’s employment policies.

    Background checks may include some or all of the following based on the nature of the position : SIN validation, Work Permit, employment verification, credit and criminal checks regarding criminal offence in connection with the position offered.

    You will be notified during the hiring process which verification is required by the position. We thank you for your understanding and wish you luck in the process.

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