Calgary Southwest - Operations Coordinator / Dispatcher
ParcelPal Technology
Calgary, Alberta, CA
13h ago

ParcelPal is looking for Operations Coordinators!

We are looking for highly motivated , organized , and reliable individuals to join our team and dispatch a fleet of delivery associates.

This is a ground floor opportunity to be part of a growing, publicly-traded technology and logistics company.

This is a full-time, permanent position with the potential to move on to a management role.

Duties Include :

  • Monitoring dashboards to ensure drivers complete their routes on time with minimal packages returned
  • Communicating with drivers and customers to ensure delivery targets and special instructions are met
  • Assisting in managing driver performance
  • Enforcing adherence to standard work
  • Providing end of shift reports to management
  • Assisting supervisors with capacity management and vehicle maintenance planning
  • Updating staffing schedules and timesheets, coordinating additional training
  • Taking full accountability for the inventory of equipment and ensuring all equipment is returned at the end of the shift.
  • Other duties as assigned
  • All applicants must satisfy the following requirements :

  • Must possess valid class 5 driver's license
  • Must have reliable transportation
  • Minimum age : 21
  • Excellent interpersonal skills : ability to communicate effectively with clients, customers, and coworkers.
  • Must be tech-savvy .
  • Pass Criminal background check
  • Strong geographic knowledge of the surrounding area.
  • Must be coachable and have a willingness to continue training and upgrade skills relating to dispatch and fleet management.
  • Excellent English, both oral and written communication skills required .
  • Knowledge of stress management , conflict resolution , team leadership and sense of comradery are essential to your success in this position.
  • Demonstrated the ability to work independentlyand as part of a team.
  • A high degree of accuracy and attention to detail .
  • Ideal Candidates :

  • Will have a post-secondary education (diploma), preferably in Operations or Supply Chain Management.
  • Preferably 2-years work experience in operations or logistics
  • Demonstrated proficiency with Microsoft Office 360 and other Office related tech.
  • Familiarity with Worksafe B.C. / Employment Standards / Ministry of Transportation policies & regulations.
  • Please send in your application and why you would like to work with us to the email provided.

    We hire based on character and provide full paid training so tell us about yourself and if we feel you’re a potential fit you will be contacted for an interview.

    Compensation based on experience

    Salary : Let's talk

    All applicants please note this job is to apply online only. No phone calls or in-person applications will be accepted. Please do not call Rubicon or The Client unless a phone number is provided in the ad. Thank you.

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