Manager will lead the team in the area of Relocation and Small Projects, to deliver services independently and jointly with other teams.
Manager is also responsible for planning, developing, delivering and reporting on the program of projects that will be assigned.
All projects to be delivered within scope, schedule, and budget according to BGIS as well as client procedural boundaries.
Renovation projects, installations and / or new construction projects and other related projects are typically of high complexity, risk and exposure.
In addition, the Manager is also accountable for direct supervision of all assigned project team members.
KEY DUTIES & RESPONSIBILITIES
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals.
Specifically, these responsibilities include but not limited to :
Full involvement with recruiting talent
Provides mentoring, coaching and guidance to all team members
Objectively recommends compensation adjustments
Manages all aspects of performance
Prepares proposals, responds to RFPs, and builds relationships with client (internal and external)
Participates in client pitches and business development activities.
Prepares and manages contracts with clients. Identifies out-of-scope items and negotiates changes to contract when applicable.
Reporting and resource management
Prepares monthly / weekly financial reports indicating monthly revenues and labour costs. Forecasts monthly and quarterly revenues and resource needs.
Allocates resources. Works with other Practice Leads, share resources as applicable for project needs and skill sets.
Effectively develops, oversees and manages the delivery of assigned programs of projects such as installation roll-outs across multiple locations or delivery of interrelated projects.
Ensures that program elements are properly assigned and resourced by project delivery teams. Actively tracks and manages program progress, striving to ensure that projects are started with adequate lead time to complete within client time parameters and to meet BGIS and team needs with respect to work loading and overall financial considerations.
Effectively executes and / or manages feasibility analysis & development of programs.
Prepares and works with the client to develop business cases for projects yet to be approved.
Effectively manages projects and programs in accordance with legal requirements and BGIS processes including scope, schedule, financial, reporting, document, communications, risk, environmental, procurement & contracting, commissioning, close out and moves management.
Analyzes resourcing, project status, overall financial status and key performance indicators for client reporting & continuous improvement of delivery.
Ensures proper and timely project and administrative-related reporting and systems inputs.
Manages project delivery teams ensuring assigned projects and / or programs are delivered within fees, cost and service-level goals.
Actively seeks additional services work to be performed by BGIS to mutually benefit the client and BGIS.
Provides reporting required to support BGIS and Client needs with respect to program execution.
Provides Subject Matter Expertise to Accounts for Relocation and Small Projects and other teams within Workplace Solutions
Creates, defines and modifies processes for services and deliverables
Develops Continuous Improvement plans
Identifies KPIs and metrics to measure success
Participates in training programs and town halls,
Models a Yes-And solution-oriented culture
Prepares and implements strategy which aligns with overall WS strategy
Performs other duties, as assigned.
KNOWLEDGE & SKILLS
University degree and 10 plus years of relevant working experience in project management capacity
Project Management Methodologies Training or Certification. PMP designation is preferable
Facilities management / real-estate background is a strong asset;
Strong organizational, documentation and reporting skills.
Self-motivated and proactive.
Process & metrics interpretation, development & analysis skills.
Effective client service / management skills.
Effective interpersonal skills.
Excellent verbal and written communication skills.
Strong project management skills.
Ability to manage multiple assignments simultaneously.
Proven experience of working in fast-paced, dynamic environments.
Extensive specific experience and skills related to the assignment.
Estimating / forecasting skills.
Problem solving and conflict management skills.
Knowledge of, and experience with industry standards and regulations including construction contract law
Software proficiencies related to the assignment MS Excel, Project, Outlook; PowerPoint, Visio, AutoCAD; etc.
Customer Service focused
Licenses and / or Professional Accreditation
Valid Driver’s License / Car
Project Management Accreditation