Customer service representative
Prestige Recruitment
Montreal, Quebec
1d ago

A leading menswear manufacturer based in Montreal is looking for a Customer Service Representative to join their team. If you have an eye for fashion, that you are eager to learn, driven by customer satisfaction and willing to roll up your sleeves, this might be the right opportunity for you!

Responsibilities

  • Create relationship with customers to foster brand loyalty and awareness
  • Work hard to meet customers needs
  • Collaborate with the team and other departments to maximize sales
  • Answer customer’s requests and orders on the phone and by e-mail
  • Answer incoming inquiries regarding product availability and status of placed orders
  • Answer phone calls and requests from field sales representatives
  • Place orders and issue invoices accordingly
  • Organize & pick orders based on priorities
  • Maintain and manage the inventory
  • Requirements

  • Experience in customer service or related field
  • Bilingual English / French a MUST
  • Eye for fashion (experience in menswear a huge ASSET)
  • Team player
  • Strong communication skills
  • Excellent interpersonal skills
  • Proficient in MS Office (Word, Excel, Outlook, Powerpoint)
  • Ability to take initiative
  • Apply
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